Full-Time
Vice President – Client Experience Engineering
Posted on 10/31/2025
Stitch Fix
1,001-5,000 employees
Personalized styling via data-driven subscriptions
Compensation Overview
$237.8k - $380k/yr
Remote in USA
Remote
 Engineering Management (1) |
|---|
- Lead engineering teams at scale in product-led, AI-forward companies.
- Deep expertise in modern software architecture, distributed systems, and developer platforms that enable speed, quality, and innovation.
- Hands-on experience operationalizing ML and GenAI models—including LLMs, image generation, and multi-modal systems—into production-grade applications.
- Proven ability to partner cross-functionally with Data Science and Product leaders to deliver seamless, client-facing experiences from model to interface.
- Exceptional people leadership skills, with a history of building, mentoring, and scaling diverse, high-performing engineering teams.
- Excellent communication and collaboration instincts, with the ability to align stakeholders, navigate complexity, and drive toward outcomes.
- Bias for clarity and action in ambiguous environments, with a demonstrated ability to scale products from MVPs to resilient, extensible platforms.
- Lead the engineering vision, strategy, and execution for client-facing platforms, ensuring scalability, resilience, and developer productivity.
- Oversee client engineering across web, mobile, and shared services with a focus on technical excellence and architectural consistency.
- Modernize and strengthen the technology foundation—retiring brittle legacy services and improving reliability, monitoring, and observability.
- Build and develop a high-performance engineering organization with top talent in full-stack, platform, and AI engineering.
- Collaborate with Product and Design to deliver high-quality, innovative client and stylist experiences at speed and scale.
- Partner with the Data Science & Algos to translate ML/GenAI capabilities into impactful, production-grade features.
- Operationalize Generative AI by building the technical productization layer—making AI models safe, scalable, and performant across real-world experiences.
- Balance speed of innovation with platform stability, ensuring engineering efforts are tightly aligned to business priorities and long-term client value.]
- Desirable: None
- Proven track record of leading engineering teams at scale in product-led, AI-forward companies.
- Deep expertise in modern software architecture, distributed systems, and developer platforms.
- Hands-on experience operationalizing ML and GenAI models—including LLMs, image generation, and multi-modal systems—into production-grade applications.
- Proven ability to partner cross-functionally with Data Science and Product leaders to deliver seamless client-facing experiences from model to interface.
- Exceptional people leadership skills, with a history of building, mentoring, and scaling diverse, high-performing engineering teams.
- Excellent communication and collaboration instincts, with the ability to align stakeholders, navigate complexity, and drive toward outcomes.
- Bias for clarity and action in ambiguous environments, with a demonstrated ability to scale products from MVPs to resilient, extensible platforms.
Stitch Fix is an online styling service that uses data and algorithms to deliver curated clothing selections to customers. It works by clients filling a style profile with size, preferences, and budget; a team of stylists supported by algorithms selects a range of items, which are shipped to the customer's home for try-on. Customers pay a styling fee (which can be credited towards items they keep) plus the price of the items, and unsold items can be returned. The model combines subscription-style shipments and direct sales, including future direct-buy options and international expansion. Stitch Fix aims to simplify shopping by providing personalized fashion recommendations and convenient home delivery, leveraging data analytics to tailor selections to each user.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2011
Simplify's Take
What believers are saying
- Stitch Vision AI boosts 75% customer returns and doubles sales over 90 days.
- Revenue per active client hits record $577, up 7.4% year-over-year.
- Private brand revenue grows over 35% with $240.5M cash and no debt.
What critics are saying
- Active clients drop 3.5% to 2.3M despite AI engagement gains.
- Securities fraud probes by Pomerantz LLP trigger 16.49% stock plunge September 2025.
- Shein and Temu erode market share with ultra-fast fashion cycles.
What makes Stitch Fix unique
- Stitch Fix pairs AI algorithms with human stylists for curated clothing boxes.
- Offers Fix auto-ship and on-demand scheduling for client convenience.
- Provides Freestyle direct buys alongside personalized styling services.
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Growth & Insights and Company News
6 month growth
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↑ 0%Stitch Fix's customer experience investments are driving engagement, though overall client growth remains elusive, executives said on a second-quarter 2026 earnings call Wednesday. Three-quarters of customers using Stitch Fix Vision, an AI tool showing shoppers their likeness in outfits, returned to use it again, with sales doubling among users over 90 days. The personal styling company achieved its second consecutive quarter of year-over-year new client growth and reported its highest customer retention rate in nearly four years. Net revenue rose 9.4% year over year to $341.3 million. However, active clients fell 3.5% year over year to 2.3 million. Stitch Fix improved its year-over-year active client growth rate for the seventh consecutive quarter and aims for year-over-year active client growth in fiscal 2027.
Stitch Fix reported 9.4% revenue growth in Q2 2026, driven by a 9.8% increase in Fix average order value through larger formats and premium assortment. The company achieved double-digit growth in men's and women's segments, outperforming the contracting US apparel market. Revenue per active client reached $577, the highest since its IPO. Private brand revenue grew over 35% for key labels, whilst AI tools like the Vision styling platform drove a 100% lift in Freestyle spend for engaged users over 90 days. The company identified a $1 billion incremental revenue opportunity in footwear, accessories and activewear. Management expects positive sequential net active client additions in Q3 and targets year-over-year active client growth by fiscal 2027, though revenue growth is projected to moderate in the second half of fiscal 2026.
Stitch Fix shares fell 3.1% after Telsey analyst lowered the price target to $5.00 from $6.00, maintaining a Market Perform rating. The downgrade cited challenging economic conditions and uncertain client growth prospects. The move followed Stitch Fix's fourth-quarter results, which showed revenue up 9.4% year-over-year but active clients down 3.5%. Whilst recent revenue exceeded expectations, the analyst expressed concern about the company's ability to add customers and achieve future profitability. Stitch Fix shares have experienced significant volatility, with 44 moves greater than 5% over the past year. The stock is down 33.9% year-to-date and trading 41.9% below its 52-week high of $5.83.
Stitch Fix reported $341.3 million in revenue for Q2 2026, up 9.4% year-over-year, exceeding expectations. Revenue per active client reached $577, a 7.4% increase and the highest since going public. The online personal styling service achieved adjusted EBITDA of $15.9 million, or 4.7% of revenue, whilst maintaining a contribution margin above 30% for eight consecutive quarters. Active clients numbered 2.3 million, with the company holding $240.5 million in cash and investments and no debt. Stitch Fix issued full-year revenue guidance of $1.33 billion to $1.35 billion, with adjusted EBITDA projected at $42 million to $50 million. Strong demand in activewear, athleisure, footwear and accessories drove growth, though the company cautioned about potential macroeconomic headwinds and challenging year-over-year comparisons ahead.
Stitch Fix, a personalised clothing company, reported fourth-quarter revenue of $341.3 million, up 9.4% year on year and beating analyst estimates by 1.7%. The company's GAAP loss of $0.02 per share came in 60.9% better than expected. However, next quarter's revenue guidance of $332.5 million fell 0.6% below analyst estimates. Adjusted EBITDA reached $15.93 million, exceeding expectations by 43.5%. The company lifted its full-year revenue guidance to $1.34 billion and raised EBITDA guidance to $46 million, above the $42.27 million analyst consensus. Active clients declined to 2.29 million, down 83,000 year on year. Free cash flow improved to $3.35 million from negative $19.44 million in the same quarter last year.