Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : .Net Full Stack Development
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

This role is a combination of .Net Full Stack Development and AWS Skill
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to develop their problem-solving and technical skills.
- Monitor system performance and recommend improvements to prevent future disruptions.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in .Net Full Stack Development.
- Strong knowledge of software troubleshooting and debugging techniques.
- Experience with application lifecycle management and support processes.
- Ability to analyze complex system interactions and identify root causes.
- Familiarity with database management and query optimization related to application support.

Additional Information:
- The candidate should have minimum 7.5 years of experience in .Net Full Stack Development.
- This position is based at our Mumbai office.
- A 15 years full time education is required.

As a Application Support Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components and applications. The role requires working within dynamic project environments, applying modern development frameworks, and following agile methodologies to ensure the delivery of scalable and efficient software. Collaboration with cross-functional teams to understand business requirements and translate them into technical implementations is a key aspect of the daily workflow, fostering continuous improvement and innovation in software products.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the planning and execution of software development activities to meet project goals.
- Mentor junior team members to support their professional growth and skill development.
- Coordinate with stakeholders to ensure alignment of technical solutions with business objectives.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Web Services (AWS).
- Experience with cloud infrastructure management and deployment using Amazon Web Services.
- Strong knowledge of software development life cycle and agile methodologies.
- Ability to design scalable and secure cloud-based applications.
- Familiarity with automation tools and continuous integration/continuous deployment pipelines.
- Competence in troubleshooting and optimizing cloud environments for performance and cost efficiency.
Additional Information:
- The candidate should have minimum 5 years of experience in Amazon Web Services (AWS).
- This position is based at our Mumbai office.
- A 15 years full time education is required.


15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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