Lead Senior Program Manager - Infrastructure

• Lead spares inventory modeling, replenishment policies, return merchandise authorization (RMA) operations, and supply availability for Google's first-party and third-party global TPU machine learning fleet.
• Drive daily team execution, ranking planning work, triaging inventory shortages and exceptions, tracking fill rates and RMA cycle times, and managing handoffs across global time zones.
• Serve as the unified point-of-contact representing TPU FRU planning across TPU Hardware Engineering, Logistics, Fleet Maintenance Operations, Supply teams (ISM), and Finance.
• Lead and drive scaling of RMA processes toward a 30-day end-to-end cycle time northstar, ensuring spares/repair pipeline readiness for next-generation ML deployments.
• Manage, coach, and support a team of 8 PM's and supply chain specialists across Sunnyvale, Atlanta, and Taipei. Own talent development, performance management, hiring, and engagement.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in program or project management.
  
• 8 years of experience managing programs and processes across distributed systems.
  
• 5 years of experience in a leadership role.
  

Preferred qualifications:

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Research, Business, or equivalent practical experience.
• 8 years of experience managing cross-functional or cross-team projects.
  
• 8 years of experience in supply chain planning, inventory modeling, hardware operations, or logistics within high-tech, semiconductor, or enterprise cloud infrastructure environments
• Experience directly managing and developing a team of program managers or supply chain professionals across distributed global offices.
• Demonstrated experience overseeing end-to-end supply chain planning strategies—spanning forecasting, inventory positioning, and fulfillment. Experience in Spares and RMA operations or technical maintenance supply chains.

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $274000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in program or project management.
  
• 8 years of experience managing programs and processes across distributed systems.
  
• 5 years of experience in a leadership role.