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eClerx

Data analytics and BPM outsourcing services

Call Center Sales Agent

Customer SupportConfirmed live in the last 24 hours
Full-timeFayetteville, NC, USAIn-person

About the Job

Requirements

  • Must be willing to work in-office location Fayetteville, North Carolina; no remote or work-at-home positions available for this role.
  • Experience in sales or customer-facing roles with the ability to manage inquiries and guide customers toward purchase.
  • Strong passion for sales, a competitive mindset, and proven ability to influence buying decisions.
  • Motivation to achieve and outperform sales goals and to earn performance-based incentives.
  • Experience managing inbound and outbound calls and converting inquiries into sales; ability to meet and exceed performance targets.

Responsibilities

  • Serve as the first point of contact for potential customers exploring our products and services.
  • Manage customer inquiries with professionalism, energy, and a clear focus on understanding customer needs.
  • Confidently position our offerings, present tailored solutions, and actively guide customers toward completing a purchase.
  • Drive revenue growth by converting inbound and outbound calls into successful sales.
  • Consistently meet and exceed performance targets while ensuring each customer receives an exceptional experience.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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