Engineering Manager @ Attentive

Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

We’re looking for an Engineering Manager to lead our Segmentation team and support our mission to deliver personalized experiences for our clients. This team is building the platform and features that allow our clients to curate audiences and effectively target their customers with relevant and personalized content, delivering higher performance for our clients and more engaging messages for their customers.

This team will also play a key role in Attentive’s automation and AI products as they support our efforts to efficiently organize and action on our vast user data set to create and recommend audiences.

The Engineering Manager is responsible for the day-to-day technology execution, will lead product delivery, and focus on delivering innovative product improvements. This role includes interfacing with the leadership team on long-term strategy, helping engineers across the organization solve problems, and executing solutions.

Why Attentive needs you

You’ll participate in the detailed technical design, development, implementation and support of web stack and big data applications including extending its capabilities applications using existing and emerging technology platforms
You’ll serve as a technical domain expert in data ingestion, data processing, data serving, architectural design decisions, and ensuring high availability and performance of our applications

About you

3+ years of experience managing engineering organizations, preferably with experience leading teams in the big data space
5 years of experience working on public cloud environments and associated deep understanding of data tools and solutions
Understanding of high-quality code and software engineering processes, and you foster an environment that creates them
Translate business needs into clearly scoped projects, and take a hands-on approach to steer solution design and implementation

What we use

Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS.
Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright

Our scale

8,000 brands powered by Attentive sent over 2.2 billion text messages over Cyber Week 2023 (Black Friday/Cyber Monday) representing a growth of 31% from 2022
We sent 32 billion SMS messages in 2023, up 32% YoY. That’s an average of 87 million per day
Our production cluster contains over 18,000 containers which serve 200+ services
Our streaming services process over 80 billion events per month

You’ll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $160,000-$245,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-EF1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers’ success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.

Compensation Overview

Why Attentive needs you

About you

What we use

Our scale

6 month growth

1 year growth

2 year growth

Simplify's Take

What believers are saying

What critics are saying

What makes Attentive unique

Benefits