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Richemont

Luxury-goods holding company acquiring maisons

Sales Advisor

Retail SalesConfirmed live in the last 24 hours
Full-timeZürich, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • Proven experience in luxury retail, ideally within fine watchmaking or another premium luxury category.
  • A strong commercial mindset and a consistent track record of achieving sales targets.
  • The ability to build authentic, long-lasting client relationships.
  • A proactive, entrepreneurial and results-oriented approach, with a strong sense of ownership.
  • Confidence in high-level product storytelling and engaging with a discerning international clientele.
  • A genuine interest in watchmaking, luxury products and the Panerai brand.
  • Experience in customer relationship management, clienteling, remote sales and digital client presentations.
  • Fluency in German and English; additional languages are an advantage.

Responsibilities

  • Achieve and exceed individual sales targets while proactively developing a sales pipeline.
  • Identify, follow up on and convert sales opportunities, working closely with the Boutique Director on high-potential clients and special requests.
  • Demonstrate strong product knowledge and confidently convey Panerai’s history, technical expertise and distinctive identity.
  • Build and develop a strong portfolio of loyal and high-potential clients through proactive and personalised clienteling.
  • Deliver a seamless 360° client experience across in-store, digital and remote interactions, including virtual presentations.
  • Ensure accurate customer relationship management data capture and handle client and after-sales requests with professionalism and care.
  • Represent Panerai with professionalism, elegance and authenticity while contributing to boutique events and client experiences.
  • Collaborate with the Boutique team to achieve shared objectives and support daily operations, including stock management, inventory counts and compliance with Maison standards.

Desired Qualifications

  • Experience in fine watchmaking or another premium luxury category is ideal.
  • Additional languages are an advantage.

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, Switzerland
Founded
1988

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