Sodexo

Global food services and facilities management

Scheduler

Scheduling & Travel CoordinationConfirmed live in the last 24 hours

Full-timeRichmond Hill, ON, CanadaNo salary listedIn-person

About the Job

Requirements

A college certificate or diploma, or equivalent experience.
Computer literacy in a Windows environment, including Word, Excel, PowerPoint, and Outlook.
At least two years of recent experience in scheduling, timekeeping, and building master rotations; healthcare experience is preferred.
Understanding of collective agreements and scheduling rules in a hospital environment.
Communication and problem-solving skills.
Interpersonal and organizational skills, and time management skills.
Ability to work as a team member.
Customer service skills and telephone etiquette.
Ability to negotiate and cope with stressful situations.
A proven attendance record.
Understanding of, and compliance with, patient and staff safety policies and procedures that foster a safe and inclusive environment.
Ability to perform the essential duties of the job.
Ability to use empathy in interactions with others.
Commitment to providing an exceptional experience for staff and clients in a challenging healthcare environment.

Responsibilities

Allocate and schedule staff in accordance with unit operational requirements, policies, and procedures in a time-sensitive, deadline-driven environment.
Maintain the unit’s operational staffing census by scheduling qualified staff according to policies and collective agreements.
Book coverage for advance needs, project work, emergencies, workload increases such as ambulance escorts and patient watch, and short- and long-term leaves under the direction of the Scheduling Manager and department manager.
Support the creation of master schedules, review requests, process timecards, and investigate scheduling incidents.
Work with portfolio managers to complete staffing initiatives.
Perform data entry, filing, and documentation of calls regarding absences due to sickness or other reasons.
Process relief coverage and schedule changes, implement master schedules, and complete required project work.
Process timecards and reconcile pay.
Prepare reports and audits, and investigate grievances.
Meet regularly with department managers to review staff schedules and action requests.

Desired Qualifications

Experience with a computerized scheduling program such as ESP or Kronos.

Job Description

Grow your career with a company that shares your passion! Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next Scheduler! 

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada!

How You’ll Make an Impact:

Work in a time sensitive and deadline driven environment allocating and scheduling staff in accordance with the unit operational requirements, policies, and procedures
Effectively ensuring the unit’s operational staffing census is maintained by scheduling the qualified staff as per our policies and CBA
Under the direction of the Scheduling Manager and the individual department manager, you will book coverage for advance needs, project work, emergencies, workload increases (such as ambulance escorts, patient watch), and short-term/long term leaves
Support the creation of master schedules, review requests, timecards processing and investigation of scheduling incidents
Work closely with their portfolio managers to ensure staffing initiatives are completed
Various duties will also include data entry, filing, and documentation of all calls regarding absence due to sickness or other reason
Process relief coverage, schedule changes, implementation of master schedules, and any project work required
Timecards processing and pay reconciliations
Reporting, audits, and investigation of grievances
Regular meetings with department managers to review staff schedules and action requests
Any other required tasks

Qualifications

What You’ll Need to Succeed:

College Certificate/Diploma (or equivalent experience)
Computer literacy in a Windows environment utilizing Word, Excel, PowerPoint and Outlook
Experience with a computerized scheduling program (ESP/Kronos preferred)
A minimum of two (2) years of recent experience in scheduling, timekeeping and building of master rotations (healthcare preferred)
Understanding of Collective Agreements and scheduling rules in a hospital environment
Excellent communication and problem-solving skills
Good interpersonal and organizational skills, excellent time management skills
Demonstrates ability to work as a team member
Strong customer service skills, telephone etiquette, and display of core values
Ability to negotiate and cope with stressful situations
Proven attendance record
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all
Ability to perform the essential duties of the job
Effectively uses empathy in interactions with others
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment

What's Next?

If you're looking for a role where you can truly impact the lives of others, click "I'm interested" for a quick 5-minute online application.

Additional Information

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.

We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.

Thank you for your interest in Sodexo.

Please note that only selected candidates will be contacted.

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