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Telia

Telecommunications provider delivering nationwide connectivity

Head of B2B Commerce

Business OperationsPosted on Nov 13
Full-timeVilnius, Vilnius City Municipality, Lithuania

About the Job

Requirements

  • At least 5 years of experience in commercial strategy, pricing, sales, or product leadership within telecommunications, information technology, or B2B services.
  • Proven experience leading and developing teams, including managers or senior specialists.
  • A track record of revenue and margin growth, supported by experience in financial planning, budgeting, and pricing.
  • Experience leading change or transformation programs, including process automation or change management.
  • Strong stakeholder management, negotiation, and presentation skills, with the ability to align Sales, Analytics, Product, IT, and Finance around shared decisions.
  • An interest in data, automation, and artificial intelligence, and a drive to simplify complex processes.
  • A university degree in business, economics, or a related field.
  • Fluency in written and spoken Lithuanian and English.

Responsibilities

  • Own the commercial results of Telia’s business customer segment across mobility, connectivity, and IT services.
  • Lead a team of ten commercial professionals in solutions development, segment strategy, pricing, and customer value management.
  • Turn strategy into clear targets, offers, and action plans in collaboration with Sales, Analytics, Product, IT, and Finance.
  • Own B2B service revenue and margin growth across segments while maintaining market leadership and outpacing the market.
  • Set the B2B commercial strategy and translate it into plans for SOHO/Small, F2F, and Public segments in partnership with sales leaders.
  • Own strategic pricing and the B2B portfolio approach, ensuring offers, bundles, and price levels deliver customer value and profitability.
  • Lead the annual planning cycle, integrating service and segment plans into one B2B plan and tracking delivery against it.
  • Build a unified view of contract and customer-basket dynamics, pipeline against revenue targets, and operational and strategic key performance indicators.
  • Partner across the organization to advance data modelling, artificial-intelligence-based pricing tools, and analytics for better results tracking.
  • Lead the definition of requirements for transforming B2B customer management systems.
  • Lead, develop, and motivate the B2B Commerce team, fostering a high-performance culture with clear priorities and ownership.

About the Company

Telia

Telecommunications provider delivering nationwide connectivity

Telia provides telecommunications and digital services across the Nordic and Baltic region. Its core business is delivering connectivity—mobile, fixed broadband, and other network services—to individuals and businesses, supported by a large, reliable regional network that keeps people connected around the clock. Telia’s products include mobile plans, home internet, and various digital services that run over its network, with additional offerings like cloud and IT services for enterprise customers. What sets Telia apart is its scale in the Nordics and Baltics, its role as a central hub in the digital ecosystem, and its focus on making the network and digital services accessible and dependable for millions of customers every day. The company’s goal is to make Telia better for customers, employees, owners and societies in the Nordics and the Baltics, by improving services, reliability and societal impact.

Company size
10,001+
Company stage
IPO
Headquarters
Sweden
Founded
1853

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