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Planhat

No-code customer success automation platform

Mid-Market Growth Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • A track record of hitting, and ideally exceeding, ambitious sales targets.
  • Understanding of enterprise software as a service, how technology companies operate, and the commercial challenges facing modern, artificial-intelligence-forward businesses.
  • Ability to work effectively amid ambiguity, navigate evolving priorities, and make progress without an established playbook.
  • Resilience and resourcefulness under pressure, with the willingness to put in the work required to deliver.
  • Commercial curiosity, including the ability to learn products deeply, uncover customer needs, and translate product capabilities into business value.

Responsibilities

  • Own and deliver a revenue quota focused on selling new products to existing customers.
  • Identify growth opportunities, build pipeline, create demand, and turn customer insight into commercial conversations.
  • Partner with Growth and Deployment teams to understand customer challenges and identify opportunities to deliver customer value through products.
  • Engage senior stakeholders at technology and artificial intelligence companies, connecting products to commercial priorities and business outcomes.
  • Lead the sales process from discovery and business case through negotiation and close, taking accountability for the commercial result.
  • Develop a repeatable approach to selling new products across the customer portfolio; experiment, learn, and scale effective approaches.
  • Collaborate across Sales, Growth, Deployment, and Product to deliver customer outcomes and revenue growth.

Desired Qualifications

  • Experience exceeding ambitious sales targets.

About the Company

Planhat

No-code customer success automation platform

Planhat is a customer success platform for tech companies that centralizes customer data to create a 360-degree view, helping teams understand behavior and preferences to improve service and retention. It uses no-code Automations to automate tasks based on customer behavior, and a Workflow tool to design connected, data-driven customer journeys with task management and conditional sequencing. It also offers a Presentations layer that blends slides with BI to share insights with customers. Its goal is to help businesses deliver proactive, data-driven experiences that boost satisfaction and long-term retention.

Company size
201-500
Company stage
Series A
Total funding
$50M
Headquarters
Stockholms kommun, Sweden
Founded
2014

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