Full-Time

Brokerage Operations Trade Support Specialist

Confirmed live in the last 24 hours

Truist

Truist

501-1,000 employees

Platform for Registered Investment Advisors' operations

Fintech
Financial Services

Entry, Junior

Richmond, VA, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Requirements
  • Bachelor's degree or equivalent education, training and work-related experience
  • Provide high-quality client service
  • Ability to handle multiple assignments; work under pressure in a fast paced environment
  • Attention to detail with emphasis on accuracy and quality
  • Strong Organizational, verbal and written communication skills
  • Demonstrate proficiency in Microsoft Office software products
  • Financial Industry Regulatory Authority (FINRA) Series 7 or ability to obtain the Series 7 license within 120 days of employment
Responsibilities
  • Assist with the day-to-day operations by processing tasks within the department(s) and maintaining excellent service levels.
  • Resolve issues and apply critical thinking and problem-solving skills to meet the demands of the business.
  • Stay current with industry standards and new policies and procedures relative to the area of responsibility.
  • Monitor and update daily pricing files with monthly statement reconciliation.
  • Monitor and process option assignments and expiration.
  • Demonstrate initiative and commitment to continuous learning, and the ability to adapt to the changing demands of the business.
  • Monitor daily inventory position and P&L information for respective trading desks and assist in the resolution of any differences.

Truist offers a platform for Registered Investment Advisors (RIAs) to improve their operations and client services. The platform includes tools like live chat support, commission-free trading, and an automated rebalancer, allowing RIAs to manage their businesses more efficiently and serve more clients at lower costs. Unlike competitors, Truist provides these services for free and monetizes through a custodian service that helps RIAs reduce overhead. The goal is to empower RIAs to grow their businesses and enhance client experiences.

Company Stage

Series E

Total Funding

$437.2M

Headquarters

Culver City, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

24%

1 year growth

38%

2 year growth

74%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $169M Series E funding round indicates strong investor confidence and provides substantial capital for further innovation and expansion.
  • Collaborations with leading providers like Orion Advisor Solutions and Kwanti enhance Altruist's platform capabilities, making it more attractive to RIAs.
  • Acquiring Shareholders Service Group expands Altruist's service offerings and client base, positioning it to compete with industry giants like Schwab and Fidelity.

What critics are saying

  • The competitive landscape in the RIA market includes established players like Schwab and Fidelity, which could challenge Altruist's growth and market penetration.
  • Rapid expansion and multiple integrations may lead to operational complexities and potential service disruptions.

What makes Truist unique

  • Altruist offers a simplified tech stack specifically designed for RIAs, unlike broader financial platforms that cater to multiple financial service providers.
  • Their commission-free fractional share trading and automated rebalancer features provide cost-effective solutions that are not commonly bundled together in competing platforms.
  • The vertically-integrated custodian service allows Altruist to streamline operations and reduce overhead costs for RIAs, setting it apart from traditional custodial services.

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