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Community Health Systems

Operates acute care hospitals nationwide

Lead Clinical Informatics Systems Adoption Specialist - Oracle Health Nurse Track

Corporate & Technical Training +1Updated on Nov 6
Full-timeUnited StatesNo salary listed

About the Job

Requirements

  • A bachelor's or master's degree in Health Informatics, Information Technology, Allied Health, or a related field is required, although a combination of relevant education, Oracle Health expertise, and experience may be considered instead of a degree.
  • Seven years of experience in clinical systems training, onboarding, informatics education, or EHR adoption, including advanced experience with Oracle Health nursing workflows, or five years of relevant experience with a bachelor's or master's degree, is required.
  • Advanced knowledge of instructional design and adult-learning practices is required.
  • Strong EHR training, facilitation, presentation, coaching, and communication skills are required.
  • A strong understanding of nursing EHR workflows and role-based system use is required.
  • The ability to create curricula, workflow scenarios, job aids, and competency assessments is required.
  • The ability to assess the training and workflow impact of conversions, upgrades, enhancements, and optimizations is required.
  • Working knowledge of end-user workflow validation and test-script support is required.
  • The ability to document findings, escalate concerns, and distinguish training issues from technical or configuration issues is required.
  • Knowledge of change-management, readiness, adoption, and sustainment practices is required.
  • Strong analytical skills for interpreting training, competency, adoption, and post-go-live performance data are required.
  • Strong stakeholder coordination and relationship-management skills are required.
  • Advanced proficiency with Microsoft 365, learning-management systems, reporting tools, and content-management practices is required.
  • The ability to independently manage assigned initiatives and mentor junior team members is required.
  • Excellent written, presentation, and leadership communication skills are required.

Responsibilities

  • Coordinate instructor-led, virtual, simulation-based, and on-demand learning activities aligned with approved Oracle Health nursing workflows and role-based responsibilities to support safe and effective patient care.
  • Design and facilitate realistic workflow practice and competency validation for high-risk nursing processes and assigned Oracle Health solutions.
  • Provide advanced end-user support during implementations, conversions, upgrades, optimization initiatives, go-live events, and stabilization activities.
  • Support adoption of approved clinical workflows that improve clinician efficiency, patient safety, care quality, and regulatory compliance.
  • Independently manage assigned training, onboarding, readiness, and adoption activities with limited supervision.
  • Develop and maintain role-based curricula, lesson plans, workflow scenarios, presentations, job aids, and competency assessments.
  • Update learning content to reflect approved conversions, upgrades, enhancements, workflow changes, and optimization decisions.
  • Maintain training-content libraries using established content-management and version-control standards.
  • Track, analyze, and monitor training participation, competency achievement, readiness metrics, user feedback, and adoption outcomes.
  • Maintain required training, workflow-validation, competency, and adoption-support documentation.
  • Partner with clinical, operational, informatics, application, education, and project stakeholders to support workflow adoption and end-user readiness.
  • Coordinate super-user engagement and targeted support activities for departments, specialties, or workflows requiring additional assistance.
  • Represent training, competency, readiness, and adoption considerations in project, workflow, testing, implementation, and optimization discussions.
  • Share expertise, provide consultation, and support professional growth of fellow adoption specialists through coaching, knowledge sharing, and best-practice guidance.
  • Communicate training, workflow, readiness, and adoption concerns through established stakeholder and governance channels.
  • Conduct workflow assessments to identify training gaps, workflow variation, adoption barriers, and opportunities to improve system utilization.
  • Evaluate learning content and revise educational materials based on user feedback, workflow changes, competency outcomes, and adoption results.
  • Use validated workflow findings to enhance training materials, competency assessments, workflow guides, and end-user support resources.
  • Evaluate training effectiveness and recommend improvements to educational strategies, workflow reinforcement approaches, and sustainment activities.
  • Support workflow optimization and continuous-improvement initiatives through education, adoption, and change-support activities.
  • Support compliance with organizational standards, approved workflows, policies, regulatory requirements, and documentation expectations.
  • Identify, document, and communicate readiness, workflow, training, and adoption risks through established governance and project processes.
  • Support workflow-validation and testing activities and communicate outcomes through approved channels.
  • Distinguish educational concerns from workflow, access, configuration, application, or technical issues and escalate concerns appropriately.
  • Maintain the integrity, accuracy, and confidentiality of training, competency, readiness, testing, and adoption documentation.
  • Serve as a trusted subject matter expert for Oracle Health nursing workflows, user adoption, training readiness, and workflow optimization.
  • Provide consultation and guidance regarding workflow adoption, educational strategies, readiness planning, and competency development.
  • Influence clinical adoption and workflow standardization through expertise, education, collaboration, and relationship building rather than positional authority.
  • Serve as a trusted resource for clinical leaders, informatics partners, educators, and stakeholders regarding workflow adoption and end-user enablement strategies.
  • Contribute to enterprise training standards, adoption practices, competency frameworks, and continuous-improvement efforts.

Desired Qualifications

  • Experience with Oracle Health Cerner nursing workflow training, implementation or conversion support, EHR upgrade, enhancement, or optimization support, curriculum and competency-assessment development, go-live and stabilization support, end-user workflow validation or test-script execution, super-user or clinical-champion coordination, and training, readiness, or adoption measurement is preferred.
  • A relevant Oracle Health/Cerner certification, proficiency, or verified application expertise is preferred.
  • An instructional design, adult learning, change-management, or training certification is preferred.

About the Company

Community Health Systems

Operates acute care hospitals nationwide

Community Health Systems operates general acute care hospitals across 14 states, owning or leasing 71 facilities to deliver healthcare outside urban centers. Its main business is running hospital networks and providing medical and surgical services to patients, funded by payments from patients, insurers, and government programs like Medicare and Medicaid. The company also offers management services to its affiliates through a professional services corporation. Its workflow centers on developing and operating healthcare delivery systems, supporting a wide range of needs from emergency care to specialized treatments. The goal is to help people get well and live healthier by providing accessible non-urban and suburban hospital-based care while navigating a regulated, competitive US healthcare market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Franklin, TN
Founded
1985

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