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ByteDance

Builds content apps, business software and AI

Consumer Wallet Operation Manager

Product ManagementConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • More than 3 years of experience as a product manager working on fintech payment-related products.
  • Strong business awareness and successful experience in product growth.
  • Practical experience managing the full lifecycle of consumer-facing products, including requirement analysis, product requirement writing, data analysis, and operations.
  • Proficiency in user experience and insight into user scenarios and psychology.
  • Experience in Southeast Asian and/or Latin American markets is preferred.
  • Good English communication skills and the ability to collaborate with global teams and manage products.

Responsibilities

  • Drive growth in user scale and transaction volume for overseas digital wallet products, supporting the global ecosystem business and global users.
  • Understand user customs and habits, the competitive landscape, and regulatory requirements; analyze market conditions, consumer pain points, and competitive differentiation across markets to establish an implementable digital wallet value proposition and business strategy.
  • Plan digital wallet growth around user and business value, including user-scenario expansion and marketing; manage priorities and lead implementation and launch of corresponding product capabilities.
  • Own the end-to-end lifecycle of product growth, including product planning, design, development, testing, launch, and operations, with attention to user experience, growth return on investment, back-end management capabilities, risk control and anti-money laundering integration, and data-effect analysis.
  • Oversee product operations using user feedback, on-site research, and key indicator analysis; improve user experience, customer acquisition, and retention, and identify market insights and trends to strengthen product competitiveness.
  • Collaborate with cross-functional teams and manage stakeholders across multiple markets; optimize the product requirement iteration process and improve delivery efficiency.

Desired Qualifications

  • Domain knowledge related to fintech, digital wallets, card products, or digital banks.
  • A technical background.

About the Company

ByteDance

Builds content apps, business software and AI

ByteDance builds content and creation apps for consumers, alongside collaboration software and AI services for businesses. Its video platforms connect viewers with creators, while CapCut gives people tools to edit and publish videos. The group also develops Lark for workplace communication and shared documents, and its Seed research teams build language, image, video, and speech models used in consumer apps and sold through BytePlus cloud services. It earns money from advertising, commerce services, paid software subscriptions, and usage of its enterprise technology. ByteDance was founded in 2012 and has its operational headquarters in Beijing, China.

Company size
10,001+
Company stage
Private
Total funding
$35.1B
Headquarters
Haidian, China
Founded
2012

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