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GM Financial

Finances GM vehicles for buyers and dealers

Strategic Account Manager

Account ManagementPosted on Nov 9
Full-timeUnited StatesIn-person

About the Job

Requirements

  • A bachelor's degree is strongly preferred, or extensive relevant experience.
  • Leadership experience in the classroom, community, or workplace is required; formal management experience is not required.
  • Strong interpersonal and people skills are required.
  • Ability to make quality decisions independently is required.
  • Ability to consistently meet deadlines and prioritize effectively is required.
  • Ability to overcome rejection and setbacks is required.
  • Excellent verbal, written, and presentation communication skills are required.
  • Ability to work independently and collaboratively to drive change in the assigned market is required.
  • Ability to use artificial intelligence tools such as Microsoft Copilot to support daily work is required.
  • Understanding of responsible artificial intelligence use, including ethics and data protection, is required.
  • A valid state-issued driver's license is required.
  • Willingness to relocate to an assigned U.S. territory after training is required.
  • Weekend availability during credit underwriting onboarding and communication with dealers outside normal business hours are required.

Responsibilities

  • During the program, work on a team of five to eight Strategic Account Managers and gain account management experience through job-shadowing, roleplaying, credit underwriting, and assessments to prepare for the consultative sales field assignment.
  • Develop personal networks of business professionals within GM Financial and the automotive industry.
  • After completing the program, manage dealer relationships to drive sales and engagement with GM Financial, and support and market all programs, systems, incentives, and rewards.
  • Act as a liaison between dealers and the Credit Center, Funding, Commercial Lending, and other functional areas, partnering with subject matter experts to resolve issues.
  • Analyze dealer-specific data using reporting tools and take appropriate action.
  • Identify and resolve dealer issues that present excessive risk to GM Financial, including portfolio issues, fraud, and dealer agreement violations.
  • Professionally represent the brand and demonstrate its captive value proposition.

Desired Qualifications

  • Two or more years of sales, account management, or auto finance experience is considered a plus.

About the Company

GM Financial

Finances GM vehicles for buyers and dealers

GM Financial is the lending arm of General Motors, financing the Chevrolet, Buick, GMC, and Cadillac vehicles that people buy or lease at GM dealerships. GM bought the company in 2010 to rebuild an in-house lender, four years after selling control of its original finance arm, which became Ally Financial. Shoppers sign loans or leases at the dealership, and GM Financial earns interest on the loans and monthly payments on the leased cars, which it owns and resells when leases end. It also lends dealers money to stock their lots and run their stores, and it operates in Canada, Latin America, and, through joint ventures, China. It began lending in 1992 and is based in Fort Worth, Texas.

Company size
5,001-10,000
Company stage
Debt Financing
Total funding
$3B
Headquarters
Fort Worth, TX
Founded
1992

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