Service Sales Representative

About Us

We are one of the largest mechanical, electrical, and plumbing contractors in Indiana and among the preeminent specialty contractors in the nation. We specialize in a full range of new and retrofit construction for industrial, food processing, commercial, institutional, healthcare, pharmaceutical, and bio-fuel projects.

Job Summary

Shambaugh is looking for a Service Sales Representative who will be responsible for working with the Service Team to sell Life Safety Service, Preventative Maintenance, and Quote Service Repairs.

#shambaugh #LI-DF #-Onsite

Essential Duties & Responsibilities

• Generate Sales for Fire Life Safety Service.
• Service includes deficiencies from Inspections, Preventative Maintenance, and Service Repairs. The position does not include Inspection Sales. 
• Follow-up on existing Inspection Agreement Customers to verify Preventative Maintenance is being conducted as required.
• Quote deficiencies that are generated from Life Safety Inspections no later than 48 hours after the Inspection has been completed.
• Look at work requested, assemble a material list while onsite, and create a proposal for customer
• Prepare written quotes with scopes detailing services being provided.
• Follow-up with customers in a timely manner to ensure sale is captured.
• Assist customers of the phone with Emergency Situations along with Customer Service for Technical Questions.
• Other duties as assigned.
• Assist Service Manager, Coordinator, and other Sales Personnel as needed.
• Ability to multi-task and handle many projects.
• Flexibility with schedule changes or a daily basis.
• Professional Attire required for position.
• Other duties as assigned.

Qualifications

• Knowledge of NFPA Fire Protection codes and experience in Life Safety required, with a focus in Sprinkler & Fire Alarm preferred.
• Proven record of sales capabilities.
• Valid driver’s license and excellent driving record.
• Must be disciplined and self-motivated to work with limited supervision.
• Excellent communicator and have great organizational skills with a positive attitude while being a team player.
• Believe that customer service is the first priority.
• Knowledgeable in computers and common computer software.
• Able to multi-task, manage processes, decision make, and improve processes.
• Flexible with schedule changes or a daily basis.
• Regular and reliable attendance, including the ability to work extended hours and weekends as required 

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.