Executive, Technical, Training & Warranty

Company :

Vantage Automotive Limited

Build the Future of Automotive with Us.

Vantage Automotive Ltd (VAL) is the distributor partner of EV brands, BYD and Denza, as well as official distributor for Ford in Singapore. Over the years, VAL has built a strong track record in developing franchises for mass-market and premium passenger and commercial vehicles.

As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we’re connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services.

What You’ll Be Doing

As an Executive, Technical, Training & Warranty, you must be technically competent and service-oriented to support our dealer network.

Technical Support

• Provide second-level diagnostic and troubleshooting support using approved diagnostic tools, technical information, and Principal guidelines.
• Assist technicians in diagnosing vehicle faults and identifying appropriate repair procedures.
• Manage and communicate technical bulletins, repair information, and Principal instructions across the dealer service network.
• Log, coordinate, and follow up on technical cases with the Principal and manage the brand’s technical helpdesk.
• Monitor recurring technical issues, identify trends, and escalate unresolved cases to the Manager.
• Provide technical advice to Service Advisors, technicians, and other workshop personnel.
• Conduct or coordinate joint diagnostic test drives to verify customer concerns and completed repairs.
• Provide technical support for new model launches, product updates, service campaigns, and other aftersales initiatives.

Training & Capability Development

• Plan, coordinate, and deliver technical, product, warranty, and service-related training for the dealer network.
• Identify training needs based on new products, technical developments, Principal requirements, and operational priorities.
• Coordinate participation in local, overseas, and on-site training programmes conducted by the Principal.
• Maintain accurate training, assessment, certification, and competency records.
• Support training gap analysis and competency development, including Train-the-Trainer compliance.
• Develop and maintain training materials, aids, tools, and equipment.
• Support apprenticeship, ITE, on-the-job training, and other technical development programmes where applicable.

Workshop & Operational Support

• Coordinate technical and training activities across Workshop, Service, Parts, Customer Service, and Warranty teams.
• Support the procurement and administration of workshop tools, equipment, lubricants, technical systems, and related resources.
• Assist with the setup and administration of Principal system access and user accounts.
• Maintain accurate technical documentation, training records, and case-management records.
• Participate in technical projects, new vehicle launches, service campaigns, and other assigned aftersales initiatives.

Who We’re Looking For

• Diploma or Degree in Automotive Engineering, Mechanical Engineering, Mechatronics, or a related discipline.
• At least 3 years of relevant experience in automotive workshops, technical support, vehicle diagnostics, or automotive training.
• Hands-on experience in vehicle maintenance, repair, troubleshooting, and diagnostics.
• Able to explain technical information clearly to stakeholders.
• Strong analytical, problem-solving, communication, and presentation skills.
• Experience in technical training, warranty, EV systems, or dealer network operations would be advantageous.
• A valid Singapore Class 3 driving licence is preferred.

Why Join Us at Sime Motors?

• Be part of a trusted brand with a regional footprint
• Work with cutting-edge automotive technology
• Grow your career in a supportive, performance-driven culture
• Enjoy structured training, career progression, and employee benefits