Field Technician
About the job
- A Bachelor degree or IEK Diploma in Informatics, Network, or another relevant field.
- Strong troubleshooting skills.
- Fluency in spoken and written Greek and English.
- Good knowledge of Microsoft Office.
- Availability to work shifts between 08:00 and 22:00.
- A type B driving license.
- Good communication and organizational skills.
- Accuracy and attention to detail.
- Ability to work effectively under pressure and within time constraints.
- Ability to work efficiently both within a team and independently.
- Troubleshoot, maintain, repair, and perform preventative maintenance and field modifications on customer equipment according to manufacturer or client instructions, meeting agreed service-level agreements in a timely and efficient manner.
- Install, modify, uninstall when required, test, and repair equipment and/or software on customer premises according to manufacturer or client instructions.
- Perform staging, testing, cleaning, and repairs on equipment at company premises according to manufacturer instructions.
- Maintain customer service logs and internal service records in the required format and on time; update the knowledge database by recording resolution procedures for new incidents.
- Report issues in real time and collaborate with the Customer Service Centre and Client Helpdesk to resolve issues promptly.
- Collaborate with the Warehouse team to manage repair parts and equipment under responsibility.
- Adhere to applicable regulatory requirements.
- Hands-on experience maintaining PCs or payment machines.
- Experience with satellite equipment, content management, and structured cabling.
About the company
Neurosoft is a managed services provider offering end-to-end, integrated services in cyber security, technology, and field services. It delivers ongoing managed services by monitoring, managing, and supporting clients with access to a range of best-of-breed tools in a vendor-agnostic setup to improve efficiency, security, and resilience. Unlike firms tied to a single vendor, Neurosoft combines security, technology, and field support and operates in Greece and Cyprus for private and public sectors, with a listing on the Italian stock market and Allwyn as the majority shareholder. Its goal is to help clients boost efficiency and security while ensuring business resilience and continuity through flexible, integrated managed services.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Athens, Greece
Founded
1994
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Simplify's Take
What believers are saying
- March 2026 filings cite significant 2025 contracts and a strong 2026 backlog.
- June and July 2026 partnerships expand vendor credibility and cross-sell into Cyprus.
- July 2026 cybersecurity content and Fortinet expertise reinforce lead generation and partner positioning.
What critics are saying
- 2025 revenue fell to €34.74 million, exposing execution weakness versus 2024.
- Management retained 2025 profit and paid no dividend, signaling capital preservation over payouts.
- Regional MSP competition from Fortinet, Microsoft, and local integrators compresses margins if backlog slips.
What makes Neurosoft unique
- Euronext Growth Italia-listed MSP with Greek, Cypriot, and Romanian delivery footprint.
- Neurosoft combines cybersecurity, technology solutions, and field services under one operating model.
- July 2026 Slashopt partnership adds offensive security, infrastructure design, and 24/7 coverage.
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Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Training Programs
Growth & Insights and Company News
6 month growth
14%1 year growth
14%2 year growth
14%2 awards at the BITE Awards 2026. Silver and Bronze for its retail SD-WAN projects with Fourlis Group and Kotsovolos. Neurosoft was recognized at this year's BITE Awards for two SD-WAN projects delivered for large retail organizations in Greece and abroad. SILVER | Most High Impact ICT Project Network Transformation & Cloud Managed SD-WAN Architecture for the Retail Operations of Fourlis Group BRONZE | Best Large-Scale ICT Project A Strategic SD-WAN Infrastructure for High Availability and Continuity in the Kotsovolos Retail Network Why it matters. In retail, every sale depends on the network. Both projects involved rebuilding critical connectivity across large, geographically distributed store networks, on demanding timelines, with the stores trading throughout. That is the part Neurosoft is proudest of. Not the technology alone, but delivering it without interrupting the business it supports. Thank you to the teams at Fourlis Group and Kotsovolos for their trust and close collaboration, to its engineers and project teams who delivered both, and to Boussias Events and the BITE Awards jury for the recognition.
Neurosoft x Slashopt: A strategic collaboration in cybersecurity & infrastructure services. Neurosoft and Slashopt are pleased to announce the beginning of their strategic collaboration, combining their expertise to deliver comprehensive cybersecurity and ICT infrastructure services to organizations in Cyprus and the wider region. This collaboration brings together Neurosoft's advanced cybersecurity capabilities and managed cybersecurity services with Slashopt's extensive experience in enterprise IT infrastructure, managed security services, systems integration and network solutions. Together, the two companies will provide end-to-end services covering infrastructure design and implementation, network architecture, and 24/7 security services, both in the offensive and defensive fields. Representatives from both companies emphasized that this joint effort reflects a shared commitment to delivering high-quality, scalable and security-focused technology solutions tailored to the evolving needs of businesses and critical organizations. Mr. Nodas Paschalidis, Neurosoft's CEO, commented: "By combining our strengths, we are creating a strong cybersecurity and infrastructure ecosystem that enables organizations to operate securely and efficiently in an increasingly complex digital environment." Mr. Constantinos Gakopoulos, A.C. Slashopt's CEO, commented: "This collaboration marks an important milestone in our mission to deliver comprehensive, security-first IT solutions across Cyprus and the wider region. By combining Slashopt's deep infrastructure expertise with Neurosoft's advanced cybersecurity capabilities, we are creating a truly end-to-end value proposition for our clients. For Slashopt, this is a natural evolution, a step toward building the kind of trusted, resilient technology partnerships that Cypriot and regional organisations increasingly demand as they navigate digital transformation and growing cyber threats."
For the third consecutive year, Neurosoft has been recognized as a Great Place to Work.
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