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Papa John's

Pizza delivery and carryout services

Transportation Administrative Assistant

Administrative SupportConfirmed live in the last 24 hours
Full-timeColorado, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Two to four years of administrative or customer service experience in a distribution or transportation environment is required.
  • Basic computer knowledge, including Microsoft Word, Excel, PowerPoint, Lotus Notes, and Access, is required.
  • Must be able to read and understand written or verbal policy, instruction, and direction in English.
  • Proficiency with computer applications is required.
  • Ability to collaborate with cross-functional warehouse stakeholders to identify and address root causes of customer-related errors is required.
  • Ability to reinforce established policies and standard operating procedures and address non-compliance appropriately with drivers and other team members is required.

Responsibilities

  • Assist with processing Delivery Specialists payroll.
  • Assist with maintaining Department of Transportation documentation, including logbooks and reports.
  • Create and maintain spreadsheets on transportation information for reporting purposes.
  • Perform general office administrative duties, including filing, answering phones, and taking and disseminating messages.
  • Assist proactively with customer service and delivery issues.
  • Create and update support documents for the Quality Control Center.
  • Provide administrative support for the Quality Control Center team, including mailing, copying, filing, faxing, and other administrative duties.
  • Order and monitor office supplies.
  • Support the supervisor and team with general accounting, travel arrangements, and other duties as needed.
  • Provide backup administrative support during the supervisor’s absence.
  • Provide backup support for dispatch functions as needed.
  • Perform other related duties as assigned.
  • Communicate with the Corporate PJ Food Service Logistics Department about administrative needs and maintain daily contact with Quality Control Center Delivery Specialists.

Desired Qualifications

  • Experience with Excel, Samsara, and transportation management systems is preferred.
  • Experience supporting transportation payroll processes is preferred.

About the Company

Papa John's

Pizza delivery and carryout services

Papa John's offers pizza delivery and carryout through a mix of company-owned and franchised stores. Customers place orders online or by phone for delivery or pickup, and the company earns revenue from pizzas, sides, and beverages, alongside royalties from franchisees. Its pizzas are built around high-quality ingredients, with detailed nutritional information provided to appeal to health-conscious customers. A rewards program and promotional codes drive repeat business and attract price-sensitive buyers. Compared to competitors, Papa John's emphasizes ingredient quality and transparency, and uses a franchising model to expand its footprint while maintaining direct customer relationships through online ordering and loyalty incentives. The company aims to make convenient, higher-quality pizza accessible to a broad customer base and grow its network and sales through both direct and franchised channels.

Company size
10,001+
Company stage
IPO
Headquarters
Jeffersontown, KY
Founded
1984

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