Account Manager

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

As an Account Manager you will support key business functions and manage a mixture of short- and long-term initiatives which are imperative to growth of our partnerships. In this role you will serve as a key point of contact both internally and externally for the assigned accounts. The successful applicant is responsible for launching new products and initiatives for partners, creating and executing promotional activities, resolving account issues, and being accountable for achieving the agreed company sales objectives for their portfolio of accounts.

This is a 12 month, fixed-term opportunity to cover during a maternity leave period.

• Implement new product launches
• Drive sales growth that provides positive commercial outcomes
• Collaborating with a wide variety of functional areas within the Australian and Global InComm business, such as Sales, IT, Finance, and Marketing Operations
• Manage relationships with key partners, continually seeking new opportunities to increase sales and expand offerings
• Identify product gaps and generate innovative ideas to enhance market share and drive growth.
• Manage marketing and promotional activities for your assigned accounts
• Participate in internal / external sales planning sessions
• Develop and deliver quarterly business plans and sales reviews.
• Negotiate contracts in consultation with leadership.
• Manage the end-to-end product processes including work with billing, card production, PO, encoding, reporting and all other aspects involved in product life cycle for physical and digital gift card content, including:
• Coordination of IT integrations and internal set up with key stakeholders
• Assist management in the development and evaluation of production forecasting, rolling sales forecast and sales budget.
• Ensure strategy and tasks are aligned with the goals and vision of the wider business.

• Confident with stellar communication skills, sociable and able to quickly build rapport both internally and with business partners with the ability to foster collaboration across different teams
• Effective negotiator
• 2+ years’ previous experience working with Merchants and Partners at a head office support level will be looked upon extremely favorably.
• Highly organized, attention to detail and ability to prioritize and multi-task is essential
• Willingness to take ownership and ability to drive projects from end to end
• A self-starter with the ability to work in a fast-paced environment
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, internet and Outlook)

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier III

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