Product Lead - Retail & Consumer Banking

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals in reimagining and re-engineering operations, products and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.    

Recruiting for this role ends on December 31, 2026

Work You’ll Do

The ideal candidate will be curious, analytical, and confident, with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the financial services industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff. 

Your role

As an Industry Solutions, Banking & Capital Markets Senior Consultant you will work on engagements in a team-based environment, partnering directly with clients, fellow Industry Solutions professionals, and Deloitte consultants from complementary disciplines. You will be working in a fast-paced environment, applying your business acumen to drive value for our clients. You will lead workstreams within the context of a larger engagement, gathering and analyzing information, formulating and testing hypotheses, and developing actionable recommendations to client challenges. You will present your team’s findings to senior client stakeholders, implement recommendations, and begin to build long-term trusted advisor relationships with client counterparts.

The Team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. 

Who we serve

Deloitte’s Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.

Qualifications

Required

• Bachelor’s degree in a relevant field (e.g., Engineering, Business, Finance, or related discipline)
• 4–6+ years of experience in strategy, operations, or business transformation within a financial services institution or top-tier consulting environment, including a minimum of 2+ years of demonstrated success leading or supporting large-scale transformations (e.g., new product launches, platform migrations, or business integrations) and driving execution across long-term project lifecycles
• 2+ years of demonstrated success driving cross-functional alignment across business, engineering and other groups to determine and deliver the best solution for complex and large-scale challenges
• 2+ years of demonstrated working knowledge of data, technology, and digital concepts to effectively partner with technical teams
• Ability to travel up to 50% based on client and project needs
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred

• Comfort operating in ambiguous environments, with the ability to define problem statements, structure approaches, and drive clarity
• Proven ability to build strong client relationships, align cross-functional teams toward shared outcomes, and influence stakeholders without direct authority in complex, matrixed environments
• Strong analytical and structured problem-solving skills, with experience leading complex quantitative and qualitative research (primary and secondary) to generate actionable insights
• Ability to synthesize complex information into clear, concise, and compelling communications, including executive-ready presentations for both business and technical audiences
• Proven ability to deliver structured communications to senior executives, board members, and/or regulatory audiences
• Contribute to business development efforts, including pursuits, client presentations, and practice development initiatives
• Coach, mentor, and develop junior team members
• Advanced degree (e.g., MBA, M.S. Engineering, or equivalent) or relevant professional certification (e.g., PMP, Six Sigma, Lean)
• Hands-on experience in Cards & Payments, Retail Banking, or related financial services sub-vertical — bonus points if you’ve navigated a large-scale product launches, platform conversions, or regulatory-driven remediation program
• Deep understanding of product management practices and the end-to-end SDLC, with experience defining product roadmaps, translating business requirements into technical specifications, and driving delivery in agile environments
• Demonstrated ability to translate ambiguous, high-stakes business problems into actionable roadmaps, supported by experience with data-driven reporting tools (e.g., Tableau, Excel, Jira) and executive-level communication to audiences of 100+ stakeholders
• Understanding of risk, regulatory, and compliance considerations within financial services environments
• Proven ability to coordinate change management across 5+ technology teams simultaneously, delivering system or process changes with zero customer disruption

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 to $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.