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Sedgwick Claims Management Services

Claims management and risk solutions provider

Workforce Absence Payroll Coordinator

Compensation & BenefitsPosted on Nov 9
Full-timeOrlando, FL, USANo salary listedIn-person

About the Job

Requirements

  • Two years of administrative support experience or an equivalent combination of education and experience is required.
  • Working knowledge of leave of absence, workers' compensation, and disability leave regulations is required.
  • Oral and written communication skills are required.
  • Computer literacy, including Microsoft Office products, is required.
  • Analytical and interpretive skills are required.
  • Organizational skills are required.
  • Interpersonal skills are required.
  • Ability to work in a team environment is required.
  • Ability to meet or exceed performance competencies is required.
  • Ability to think clearly and conceptually, exercise judgment and discretion, handle work-related stress, manage multiple priorities simultaneously, and meet deadlines is required.
  • Ability to perform computer keyboarding is required.
  • Ability to hear, see, and talk is required.

Responsibilities

  • Process payroll actions based on changes in leave status, ensure accurate and timely data entry, and support high-quality customer service as a point of contact for internal and external customers and clients.
  • Ensure data integrity by interpreting the leave and disability claims data coding hierarchy and applying the correct leave and disability codes in the payroll and time and attendance system.
  • Review reports for claim accuracy and process and balance colleague time-card files according to the client's paid time off policy.
  • Respond to inquiries from Human Resources and internal business partners regarding plan provisions and administrative procedures.
  • Assist the department in evaluating absence-program results and best practices in absence administration.
  • Assist management with assigned special projects.
  • Perform other duties as assigned.
  • Support the organization's quality programs.
  • Travel as required.

Desired Qualifications

  • A bachelor's degree with business or computer-related courses from an accredited university or college is preferred.
  • Human Resources or payroll experience is preferred.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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