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AXA

Global insurer offering life, property, casualty

Versicherungskaufmann Kraftfahrtversicherung Bestandsbearbeitung - m/w/d, Rhein-Main

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeOffenbach, Germany

About the Job

Requirements

  • A vocational qualification in the insurance field or a comparable qualification is required.
  • Insurance expertise to assess customer and distribution partner inquiries, develop suitable solutions, and handle cases within applicable rules is required.
  • Customer and service orientation, including finding suitable solutions for demanding inquiries, is required.
  • The candidate must be comfortable handling telephone conversations and communicating clearly and appropriately with different interlocutors.
  • The candidate must quickly understand situations, solve problems, and make independent decisions within their area of responsibility.
  • Good Microsoft Office skills and willingness to learn new systems and digital applications quickly are required.
  • The candidate must work reliably and in a structured manner, contribute ideas, and collaborate with the team and internal interfaces.
  • Experience in motor vehicle insurance is desirable.

Responsibilities

  • Independently handle customer and distribution partner inquiries by telephone and in writing, ensuring reliable and service-oriented processing.
  • Support and advise customers and distribution partners competently and communicate in a friendly, dependable, and audience-appropriate manner.
  • Make independent decisions within delegated authority while considering customer needs, requirements, and processes.
  • Ensure quality and process standards and defined service levels, working carefully and systematically.
  • Identify opportunities to improve processes and systems and contribute ideas and suggestions.

Desired Qualifications

  • Experience in motor vehicle insurance is desirable.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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