C.H. Robinson is looking for a Customs Specialist who will play a critical role in protecting compliance, minimizing risk, and ensuring the seamless movement of customer shipments through the customs clearance process. In this role, you will serve as a trusted customs expert, managing complex exceptions, government agency examinations, and high-impact shipment issues while delivering exceptional service and operational excellence. You will leverage your regulatory expertise and problem-solving skills to support accurate customs clearance, drive continuous improvement, and help optimize automated customs operations. If you thrive in a fast-paced environment where your expertise directly impacts customers and business performance, we encourage you to apply.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

Review and validate customs entry data to ensure accuracy, compliance, and timely cargo clearance
Resolve complex customs exceptions, including documentation gaps, classification issues, valuation discrepancies, and regulatory concerns
Manage government agency holds and customs examinations, including CBP, FDA, CPSC, VACIS, CET, and Tailgate inspections
Serve as a trusted customs compliance expert, interpreting regulations and applying them across daily operations and automated processes
Prioritize critical shipment issues to prevent delays and maintain exceptional service for customers
Partner with customs brokers, transportation providers, and internal teams to ensure seamless import clearance and delivery
Own and maintain customer-specific SOPs, HTS databases, and compliance requirements to support operational excellence
Investigate and resolve cargo damage claims, insurance matters, demurrage, detention disputes, and other high-impact shipment issues
Conduct quality reviews of customs entries and automated decisions to ensure compliance, accuracy, and process effectiveness
Drive continuous improvement by identifying workflow enhancements, supporting automation initiatives, and helping optimize customs operations and exception management

Required Qualifications:

High School Diploma or GED
Minimum 2-3 years of entry-writing experience, international transportation or experience with AI Agents

Preferred Qualifications:

Associate or bachelor's degree from an accredited college or university in related field
Experience supporting automation-enabled workflows or BPO-integrated operations
Familiarity with customs exams, government agency holds, or dangerous goods processes
Knowledge of ABI, AMS queries, or entry summary components
Proficient in Microsoft Office Suite of programs
Prior experience in customer-facing operational support or escalation management
Knowledge of Harmonized Tariff Schedule (HTS) and the supply chain
Excellent communication, prioritization, and multi-tasking skills
Excellent customer service skills and follow up to be utilized with customers and the network
Proven track record of dealing with customers and being client focused
Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
Reputation for logical, methodical and expedient approach to problem resolution
High level of attention to detail
Ability to work in a fast-paced and deadline-driven office environment
Values a diverse and inclusive work environment

Must comply with 19 CFR 111.53(e) requirements, including eligibility to work in a Customs Brokerage role. Candidates must be able to pass an initial and annual background check, as

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$21.76 - $45.96

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Three medical plans which include
- Prescription drug coverage
- Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

About the company

C.H. Robinson moves goods globally by providing freight transportation and logistics services, including North American Surface Transportation with trucking and Global Forwarding for air and ocean freight plus customs brokerage. It uses a platform approach that connects shippers with carriers, leveraging technology and data to coordinate routes, rates, and administration. The company differentiates itself with a large physical network of offices and an integrated end-to-end platform that links domestic and international services with outsource solutions and sourcing. Its goal is to deliver efficient, cost-effective transportation and logistics services by matching shippers with carriers at scale.

Company Size

10,001+

Company Stage

IPO

Headquarters

Eden Prairie, Minnesota

Founded

1905

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Simplify's Take

What believers are saying

July 29, 2026 Q2 revenue rose 19.3% to $4.93 billion; EPS beat estimates.
September 8, 2026 management reported gross profit per employee up 60% since 2022.
June 17, 2026 BidBoardX and June 2026 Lean AI tools broaden committed freight access.

What critics are saying

September 2026 Texas RICO suit targets C.H. Robinson and TQL over illegal carriers.
July 2026 Lipe verdict imposed $604 million exposure; appeals threaten carrier-broker liability precedent.
Judge Jones could uphold carrier-employee findings, forcing higher insurance costs and crushing valuations.

What makes C.H. Robinson unique

June 2026 Lean AI Engineer autonomously manages 92% of 4PL shipments globally.
March 2026 disclosure: 100 trillion proprietary logistics data points power C.H. Robinson's agents.
NAST outgrew Cass Freight Shipment Index for 13 consecutive quarters through July 2026.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits

Company News

Yahoo Finance

Oct 28th, 2026

C.H. Robinson extends AI agents to ocean, air and customs, cutting quotes to minutes

C.H. Robinson has launched AI agents for ocean freight, air freight and customs, expanding technology it already uses in trucking. The Minnesota-based third-party logistics provider said the agents can price ocean and air cargo, manage ocean bookings and handle much of the paperwork needed to clear US customs. Price quoting is the most mature tool, with agents delivering more than 80,000 quotes for more than 3,600 customers. Quotes that took one day for air and two to three days for ocean now take two to three minutes. Customs document handling time has fallen 23%, the company said. The launch follows C.H. Robinson's $5.8 billion agreement to acquire freight brokerage RXO. Third-quarter revenue rose 29.5% to $5.4 billion, and net income rose 21.8% to $198.5 million.

Yahoo Finance

Oct 28th, 2026

C.H. Robinson Q3 revenue jumps 29.5% to $5.36B, but shares slip 1.8% on higher costs

C.H. Robinson Worldwide (NASDAQ:CHRW) beat third-quarter 2026 expectations, but its shares fell 1.8% in pre-market trading as investors weighed higher costs and weaker cash generation. Adjusted earnings per share were $1.80, against a consensus of $1.75. Revenue rose 29.5% year over year to $5.36 billion, ahead of the $4.92 billion forecast, helped by higher freight pricing and truckload volumes. Adjusted gross profit rose 14.5% to $808.4 million. Operating income climbed 23.1% to $271.8 million, though operating expenses rose 10.6% to $536.6 million, including a $12.2 million lease impairment charge. Operating cash flow fell to $124.1 million from $275.4 million. The company returned $289.1 million to shareholders.

Yahoo Finance

Oct 28th, 2026

C.H. Robinson Q3 revenue jumps 29.5% to $5.36B, beating estimates by 7.9%

C.H. Robinson Worldwide reported third-quarter 2026 revenue of $5.36 billion, up 29.5% from a year earlier. That beat analysts' consensus estimate of $4.97 billion by 7.9%. Adjusted earnings per share were $1.80, up from $1.40 a year ago and 3% above the $1.75 consensus. Operating margin was 5.1%, in line with the same quarter last year. Free cash flow margin fell to 2.6% from 6.2%. Chief executive officer Dave Bozeman credited the company's "Lean AI" strategy, which combines its Robinson operating model with custom-built AI, for another quarter of double-digit earnings growth. Shares were flat at $142.41 after the results, giving the company a market value of $16.58 billion.

Container News

Oct 24th, 2026

C.H. Robinson names Valerie Capers Workman as new HR chief.

C.H. Robinson names Valerie Capers Workman as new HR chief. October 25, 2026 C.H. Robinson has appointed Valerie Capers Workman as its new Chief Human Resources Officer (CHRO), effective November 16, 2026. The appointment comes as the global logistics company continues to advance its Lean AI strategy and organizational transformation. Workman will succeed Angie Freeman, who currently serves as Chief Human Resources & ESG Officer. Freeman plans to retire at the end of 2026 after nearly three decades with C.H. Robinson. The leadership transition will also bring changes to the company's management structure. Its Environmental, Social and Governance (ESG) function will move under Chief Legal Officer Dorothy Capers. New leadership to support transformation. Workman brings more than 20 years of executive leadership experience across global organizations. She previously served as Vice President and Head of Human Resources at Tesla and most recently held the CHRO position at Empower Pharmacy. At C.H. Robinson, she will lead the global human resources organization. Her responsibilities will include leadership development, workforce capabilities, talent management and organizational effectiveness. The company expects her experience to support its ongoing transformation as it integrates artificial intelligence into its business operations. "Our transformation is about more than deploying advanced technology. It's about fundamentally changing how we work, how we serve customers and how we unlock the full potential of our people," said Dave Bozeman, President and Chief Executive Officer of C.H. Robinson. Workman also highlighted the company's approach to combining technology with human expertise. "I'm excited to join the company at such an important time and partner with its leaders and employees to build the capabilities, culture and experiences that will help power its next phase of growth," said Workman. Freeman to retire after nearly three decades. Freeman has held several leadership positions during her career at C.H. Robinson. Her responsibilities have included Investor Relations, Marketing, Public Relations, Government Affairs, Human Resources and ESG. She has also served as President of the C.H. Robinson Foundation. Bozeman thanked Freeman for her contributions to the company's culture, workforce strategy and organizational development. Workman and Freeman will work together during the transition period to support continuity in the company's human resources leadership.

Offshore Source

Oct 22nd, 2026

C.H. Robinson appoints Valerie Capers Workman Chief Human Resources Officer to advance the next phase of transformation.

C.H. Robinson appoints Valerie Capers Workman Chief Human Resources Officer to advance the next phase of transformation. EDEN PRAIRIE, Minn.-(BUSINESS WIRE)-$CHRW #CHRobinson-C.H. Robinson Worldwide, Inc. ("C.H. Robinson") (Nasdaq: CHRW), the global leader in Lean AI supply chains, today announced the appointment of Valerie Capers Workman as Chief Human Resources Officer, effective November 16, 2026. Workman will succeed Angie Freeman, Chief Human Resources & ESG Officer, following her planned retirement at the end of this year, after nearly three decades of leadership with the company. Workman joins C.H. Robinson as the company continues to advance its Lean AI strategy, accelerate innovation and build the capabilities needed to lead the future of global logistics. She will play a key role in aligning talent, culture and organizational capabilities with the company's long-term strategy, helping translate technological advancement into sustained business performance. Workman brings more than two decades of executive leadership experience across complex global organizations, including Tesla, where she served as Vice President and Head of Human Resources, and most recently Empower Pharmacy, where she serves as Chief Human Resources Officer. Throughout her career, she has led enterprise-wide workforce transformation, talent strategy and organizational change, with deep experience navigating the intersection of people, technology and business performance. "Our transformation is about more than deploying advanced technology. It's about fundamentally changing how we work, how we serve customers and how we unlock the full potential of our people," said Dave Bozeman, President and Chief Executive Officer of C.H. Robinson. "Valerie brings a powerful combination of strategic HR leadership, transformation experience and a deep understanding of what it takes to build high-performing organizations through change. As we accelerate our Lean AI strategy and shape the next chapter of C.H. Robinson, her leadership will be instrumental in building the culture, talent and capabilities that will differentiate us for years to come." In her role, Workman will lead the company's global human resources organization, with a focus on strengthening leadership and organizational effectiveness, advancing talent development and workforce capabilities, and fostering a high-performance culture that enables employees to thrive in an increasingly technology-driven industry. As part of this transition, the company's Environmental, Social and Governance (ESG) function will report to Dorothy Capers, Chief Legal Officer, aligning it with the company's broader governance responsibilities. "C.H. Robinson is redefining what's possible in global logistics, and its approach to bringing together AI and human expertise creates an extraordinary opportunity," said Workman. "I'm excited to join the company at such an important time and partner with its leaders and employees to build the capabilities, culture and experiences that will help power its next phase of growth." Freeman's nearly 30-year career at C.H. Robinson has spanned leadership roles across Investor Relations, Marketing and Public Relations, Government Affairs, Human Resources and ESG. Throughout her tenure, Freeman has helped shape the company's culture, strengthened its people strategy and guided the organization through significant periods of growth and change. Her leadership has also extended into the community through her role as President of the C.H. Robinson Foundation. "Angie's contributions to C.H. Robinson over nearly three decades have been extraordinary," Bozeman said. "She has helped shape who we are as a company, strengthened our culture and made a lasting impact on our people and the communities we serve. We're deeply grateful for her leadership, dedication and the legacy she leaves behind." Workman and Freeman will work together to support a seamless leadership transition. About C.H. Robinson C.H. Robinson is the global leader in Lean AI supply chains. For more than a century, companies everywhere have looked to Offshore Source to reimagine how goods move. Now, as Offshore Source redefine what's next for the industry, that same drive fuels its commitment to Building Tomorrow's Supply Chains, Today(TM). Trusted by 75,000 customers and 450,000 contract carriers, Offshore Source manage 37 million shipments annually, representing $23 billion in freight. Offshore Source deliver tailored solutions across the world via truckload, less-than-truckload, ocean, air, and more. With its unique combination of human insight and Lean AI working as one, supply chains move faster, smarter, and more sustainably. As a responsible global citizen, Offshore Source proudly contribute millions to the causes that matter most to its employees. For more information, visit Offshore Source at chrobinson.com (Nasdaq: CHRW). INVESTOR INQUIRIES: Chuck Ives, Senior Director of Investor Relations Email: [email protected] MEDIA INQUIRIES: Kelsey Soby, Senior Director of Corporate Communications and Marketing Email: [email protected] Read the Article on Business Wire: Read More Posted By OffshoreSource

C.H. Robinson

Customs Specialist

About the job

Responsibilities:

Required Qualifications:

Preferred Qualifications:

About the company

Get referred to C.H. Robinson

Simplify's Take

What believers are saying

What critics are saying

What makes C.H. Robinson unique

Benefits

Company News