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Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Field Operations Manager

Field ServiceConfirmed live in the last 24 hours
Full-timeUnited KingdomNo salary listedIn-person

About the Job

Requirements

  • Hands-on experience with industrial and process automation technologies, including Distributed Control Systems.
  • A bachelor's degree in Electronics Engineering, Automation, Computer Science, or a related technical discipline, or equivalent relevant experience.
  • Proven experience in workforce planning and management, including resource allocation and field-service capacity planning.
  • Strong customer relationship management skills, with experience engaging customers and key stakeholders in operational or technical environments.
  • Ability to communicate complex technical solutions clearly and confidently to both technical and non-technical audiences.

Responsibilities

  • Manage and develop Field Service Specialists in the respective territories.
  • Drive the team to deliver operational excellence and ensure effective customer engagement with the local Lifecycle Solutions & Services team and the broader Honeywell Process Solutions team.
  • Drive growth across Lifecycle Solutions & Services delivery modes through workforce planning and delivery coordination, ensuring compliance with company and customer quality, health, safety, and environmental requirements and adherence to the Honeywell Accelerator AMS GDM.
  • Develop strong trust relationships with key customer contacts.
  • Work with Contract Managers to plan and schedule labor resources to meet customer needs aligned to their contract entitlements.
  • Contact customers as needed to schedule Field Service Specialist contract or spot activities and ensure customer availability.
  • Understand the customer base, identify Field Service Specialist skills gaps, and drive competencies to support future needs.
  • Support customers and resolve issues or concerns.
  • Ensure customer-site health, safety, and environmental requirements are documented, regularly updated, and communicated to stakeholders before any Field Service Specialist site visit.
  • Ensure operational excellence and adherence to quality standards under the Honeywell Accelerator AMS GDM.
  • Ensure effective work execution, planning, and team competency in the territory.
  • Work with labor resource pools such as GES, contractors, and other lines of business to support field activities, ensuring compliance with local laws, health, safety, and environmental requirements, and required documentation.
  • Maintain labor SIOP reporting and planning to optimize labor resourcing, including driving the quarterly SIOP MOS for the area of responsibility.

About the Company

Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Honeywell operates in four main areas—aerospace, building automation, performance materials and technologies (PMT), and safety and productivity solutions (SPS). Its products couple hardware, software, and services, delivering integrated solutions for customers in design, manufacturing, installation, maintenance, and analytics. It stands out through a broad, diversified portfolio, a global presence, and the ability to connect multiple stages of the product lifecycle into one ecosystem. The company aims to help customers operate more reliably and efficiently, reduce costs and environmental impact, and grow recurring revenue by offering solutions, services, and digital platforms that link its hardware and software offerings.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
1906

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