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Ensemble Health Partners

End-to-end revenue cycle management for hospitals

Associate Specialist - Health Information Management

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeWestwood, NJ, USA

About the Job

Requirements

  • Knowledge of CMS and Joint Commission regulations is preferred.
  • Experience with electronic medical records is preferred.
  • Healthcare revenue cycle experience, including acute-care facility Health Information Management experience, is preferred.
  • Openness to innovation, including artificial intelligence, to explore better processes and improve patient and client experiences.
  • Experience with Microsoft Office and Teams.
  • Ability to perform chart analysis.
  • Ability to communicate virtually and in person with department leaders.
  • Ability to field calls from patients and other parties.
  • Ability to work independently, stay organized, and meet time-sensitive deadlines.
  • Must obtain CRCR certification within nine months.

Responsibilities

  • Complete accurate and timely analysis and reanalysis of medical records.
  • Complete accounts from the EMR Waiting for Documentation and Missing Document work queues when missing documentation is received.
  • Follow up with ancillary and nursing departments regarding missing documentation.
  • Follow up with providers regarding missing documentation or dictation that prevents an account from being coded.
  • Update the unbilled spreadsheet with the status of missing documentation and send it to management.
  • Review electronic medical record documentation, create appropriate charting deficiencies in the deficiency management system, and assign those deficiencies to the appropriate providers.
  • Manage electronic and manual analysis-specific work queues to ensure timely analysis and chart completion.
  • Follow established company standards, policies, and system workflow guidelines to add and reassign accounts to appropriate work queues for processing.
  • Identify systematic problems and route them to the manager for facility resolution.
  • Promptly report issues and trends that do not comply with facility or corporate policies and standards.
  • Document all workflows, including alterations, modifications, and changes resulting from processes that will be implemented or enhanced.
  • Perform other duties as assigned.

Desired Qualifications

  • Medical field experience.

About the Company

Ensemble Health Partners

End-to-end revenue cycle management for hospitals

Ensemble Health Partners provides end-to-end revenue cycle management for hospitals and health systems. It handles the entire process from patient intake to final payment, with teams and technology embedded into the provider's operations and a revenue model tied to performance improvements. The company uses its proprietary EIQ platform (analytics, AI, and workflow automation) to optimize revenue cycle processes, reduce insurance denials, and speed cash collection, managing more than $39 billion in net patient revenue. Its approach differentiates it by being a true managed-services partner with full accountability for financial outcomes and a track record of meeting initial client goals. The overarching goal is to improve healthcare providers’ financial performance so they can focus on patient care.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
2014

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