Engineering Supervisor - Aftersales

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks.  PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.  PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Kenworth Truck Company

Kenworth Truck Company, founded in 1923, is the manufacturer of The World’s Best® heavy and medium duty trucks. With an excellent heritage of quality, innovation and technology, Kenworth has played an essential role in the development of trucks that are more fuel efficient, productive, and economical to operate. Today, Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. Kenworth is committed to fostering an environment of diversity, equality and inclusivity in the workplace.

Requisition Summary 

The Kenworth Aftersales Department is seeking an Engineering Supervisor to manage and lead the Aftersales Engineering team. The Aftersales Engineering group’s mission is to help identify and resolve field issues prioritized by customer impact and cost savings, improving customer uptime and reducing warranty spend. The Engineering Supervisor will lead all aspects of the team, including team member performance management, workload selection/prioritization and assignment, as well as tracking and reporting on progress toward warranty and downtime reduction goals. Ideal candidates will have a strong leadership background in managing teams/projects, experience in using data to identify priorities and the drive to meet and exceed department and division goals.

Visa sponsorship or immigration support is not available for this position. Candidates must be currently authorized to work in the United States and able to maintain that authorization throughout their employment without requiring employer sponsorship.

Job Functions / Responsibilities:

• Develop and manage a high-performance team, which includes supervising, personnel development, team building, proportioning workload and tracking progress. 
• Identify projects that will reduce warranty and lamp on time through data analytics (leveraging PACCAR databases). 
• Identify resources to work these high-value projects (either on this team or other teams in Engineering) and report on progress toward goals. 
• Responsible for tracking all aspects of projects, including budget, costs, schedule, validation, and parts; providing periodic status updates to management and managing projects through all tollgates per the PCP process and insuring the use of DFSS tools. 
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 Qualifications & Skills 

• BSME or equivalent engineering degree required; Masters degree and PE license preferred.   
• 8+ years of design experience; previous supervisory and/or lead experience preferred.    
• PACCAR/Manufacturing plant/Field Service/Dealership service experience desirable.  
• Ability to perform in a fast-paced, results-oriented environment, and manage multiple priorities.  
• Ability to provide group leadership and management of human resource issues.  
• Extensive knowledge of Pro-E techniques.   
• Strong proficiency with MS Office Suite, including Excel 
• Experience with Snowflake/Tableau (analytics/BI platforms) preferred 
• Excellent written, verbal, and presentation communication skills a must.   
• Overall product knowledge required 

Why work for PACCAR/Kenworth?

Global Fortune 500 Company with a wide array of growth and development opportunities

Work alongside experienced goal-oriented colleagues recognized as experts in their fields

Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks

As a U.S. PACCAR employee, you have a full range of benefit options including: 

• 401k with up to a 5% company match 
• Fully funded pension plan that provides monthly benefits after retirement 
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time 
• Tuition reimbursement for continued education 
• Medical, dental, and vision plans for you and your family 
• Flexible spending accounts (FSA) and health savings account (HSA) 
• Paid short-and long-term disability programs 
• Life and accidental death and dismemberment insurance 
• EAP services include wellness plans, estate planning, financial counseling and more 

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for the Engineering Supervisor - Aftersales is $119,100 - $186,300 annually. Additionally, this role is eligible for the full range of benefit options listed above.

Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H-1B visas, now or in the future.

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer.