Full-Time

Visual Designer

Confirmed live in the last 24 hours

KUBRA

KUBRA

501-1,000 employees

Customer experience management for utilities and government

Government & Public Sector
Enterprise Software
AI & Machine Learning

Junior

No H1B Sponsorship

Tempe, AZ, USA

This is a hybrid opportunity based out of our office in Tempe, AZ.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Figma
Requirements
  • At least 1 year of design experience
  • Familiarity with or preference for Apple Operating System and hardware a must
  • Experience designing websites, user interfaces, or software a plus
  • Familiarity with rapid prototyping tools, like Figma, Framer, InVision, or similar; Figma preferred
Responsibilities
  • Manage multiple design projects for the Product Development and Service Delivery teams — products include utility maps, automated messaging and preference management, and mobile apps.
  • Create visually stunning designs and deliver exceptional user experiences.
  • Collaborate with cross-functional teams, including product managers, engineers, and stakeholders, to gather requirements and create effective design solutions.
  • Utilize design tools and methodologies to execute design projects, creating graphics, mockups, and prototypes. Iterate based on feedback and stay updated on design trends for excellence.
  • Advocate for user-centered design, aligning design decisions with user needs and business goals. Effectively communicate with stakeholders to drive the creation of user-friendly products.
  • Update or create icons and interfaces to meet client requirements.
  • Create interesting and visually appealing interfaces for mobile applications.
  • Work closely with Project Managers on ad hoc tasks and projects.
  • Contribute to a that is consistent with the overall organization's and that emphasizes KUBRA’s mission, vision, guiding principles, and values
  • Maintain and enforce quality and service standards; analyzing and resolving issues; identifying trends; recommending improvements.
  • May assist or collaborate with the Marketing team.

KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA's revenue comes from subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding its offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

Mississauga, Canada

Founded

1992

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic partnerships with companies like VertexOne and NorthStar enhance KUBRA's service offerings and market reach.
  • The launch of advanced analytics and new payment solutions like KUBRA EZ-PAY demonstrates the company's commitment to innovation.
  • Recognition as one of Arizona’s most admired companies and a top workplace in technology highlights KUBRA's strong organizational culture and employee satisfaction.

What critics are saying

  • The highly specialized focus on utilities and government sectors may limit market expansion opportunities.
  • Integration challenges with partners and new technologies could disrupt service delivery and client satisfaction.

What makes KUBRA unique

  • KUBRA's focus on utility companies and government entities allows it to specialize in addressing the unique challenges of these sectors, unlike competitors with a broader market approach.
  • The dual revenue stream from subscription fees and transaction fees provides financial stability and enables continuous innovation.
  • KUBRA's extensive reach, impacting over 40% of households in the U.S. and Canada, sets it apart as a significant player in the customer experience management space.

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