Residence Advisor

Residence Advisor – Live-In Position

EF International Language Campus – Singapore
Location: Chancery Court, Singapore

Your Role

EF Singapore is looking for a responsible, outgoing and service-oriented Residence Advisor (RA) to live on-site at our student residence at Chancery Court.

As Residence Advisor, you will live alongside our international students and help ensure the residence is safe, welcoming, clean, well-organised and feels like a genuine “home away from home.”

You will play an important role in the overall student experience, supporting students as they adjust to living in Singapore, welcoming new arrivals, maintaining residence standards, enforcing community rules and helping create a positive international community.

This is an exchange-of-services position rather than a salaried role. In return for carrying out the Residence Advisor responsibilities, you will receive fully furnished private single-room accommodation within the residence, with utilities covered subject to fair usage. 

Key Responsibilities

Student Arrivals & Departures 

Residence Standards & Operations

Student Welfare & Support

Rules, Safety & Compliance

Student Experience & Community

Communication & Reporting

What You Receive

In exchange for your services, you will receive:

• Fully furnished private single-room accommodation at Chancery Court. 
• Utilities covered, subject to fair usage. 
• Experience working within an international education environment. 
• Opportunities to develop skills in student welfare, customer service, leadership and community management. 

• The opportunity to live and work alongside students from around the world and play an important role in their Singapore experience. 

The Residence Advisor must live on-site at Chancery Court.

The role is designed around the times when students most need support. Mid-week duties are generally light, with weekends being the main operational period, particularly for Saturday departures and Sunday arrivals. Hours will vary depending on student numbers and the volume of arrivals and departures. 

Some evening availability is required, particularly for student welfare, residence issues and U18 curfew responsibilities. Additional flexibility may be required during peak arrival periods and the winter and summer seasons.

What Does Success Look Like?

A successful Residence Advisor:

• Creates a genuine “home away from home” for our international students. 
• Maintains a clean, fresh, organised and welcoming residence. 
• Provides friendly and professional support to students. 
• Builds trust so students feel comfortable approaching them for help. 
• Is firm but fair and applies residence rules consistently. 
• Identifies and resolves minor issues before they become complaints. 
• Creates a positive community atmosphere and encourages student interaction. 
• Communicates proactively with the EF Singapore team. 
• Supports smooth and well-organised student arrivals and departures. 
• Contributes to high student satisfaction and positive residence feedback. 

Who Are We Looking For?

This role could be particularly suitable for a mature university student, young professional or internationally minded individual who enjoys working with people from different cultures and is interested in gaining experience within an international education environment. 

The ideal candidate will be responsible, mature and dependable, with strong English communication skills. You should be approachable and patient while also being confident enough to enforce rules when required.

Experience in education, hospitality, student services, youth work, accommodation or customer service would be beneficial, but the right attitude is equally important.

Above all, we are looking for someone who genuinely enjoys working with international students and understands that student satisfaction, safety and welfare are at the heart of the role.

At EF, we want our students to have the time of their lives while they are in Singapore. As Residence Advisor, you will play an important part in making that happen.

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