IT Business Lead Analyst

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

We are going through a very exciting phase of transformation in Margin and Collateral, OTC derivatives, Payments and Cash Management domains in Markets Technology uplifting our technology offering for our business as we aim to be the most competitive product offering on the street. In this role you will be required to participate in the complete spectrum of SDLC, closely working with business users, engineers, QA and support teams to create a technology product vision and roadmap and ensure its delivery on time and to budget.

As part of our global technology team, you will be working with a group of passionate product owners and engineers who work on building simple and effective solutions to solve complex business problems.

This role is for someone who is a strong analyst with good organizational skills and enjoys solving complex business and process challenges; has experience in building robust and high-quality solutions, has excellent communication skills and can manage multiple priorities simultaneously.

The IT Business Lead Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Collaborate with prospective and operational and business users to understand and anticipate their needs and translate them into technology product requirements.

• Align with the vision for the team’s product and maintaining the cohesive vision throughout the SDLC process. Create a product roadmap based on this vision.

• Managing the product backlog and prioritizing the tasks based on challenging and often competing requirements.

• Active participation in stages of the technology product creation; during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects

• Monitoring and evaluating product progress at each stage of the process; Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment

• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives

• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards

• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Working with the wider product team and end users to deliver updates and status reports and active participation in all scrum activities and product sprints.

Qualifications:

• 6+ years of experience in product companies as product owner/senior business analyst.

• Experience delivering strategic change programs spanning multiple years in a fast paced, financial product company.

• Adept in agile practices and strong ability to develop, manage and continuously prioritize backlog.

• Product knowledge of Margin & collateral, OTC Derivatives or payments flows or related domain is a plus.

• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology

• Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations and Technology environments

• Strong risk management and control mindset

• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources

• Self-reliant, good problem solver, results oriented

• Ability to establish and build trust with professionals throughout the business as advisor, and business partner to the organization with a clear client orientation.

• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.

• Ability to conceptualize aspects of the organization’s model and its future development.

• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis

• Experience with all phases of Software Development Life Cycle and agile practices for software development and delivery.

• Comprehensive knowledge of the principles of business analysis.

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.