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Indie Campers

Global RV rental platform and marketplace

Mitarbeiter Autovermietung

Retail SalesConfirmed live in the last 24 hours
Full-timeFrankfurt, GermanyIn-person

About the Job

Requirements

  • The role requires 1–3 years of experience in customer service, sales, hospitality, rentals, or the automotive field.
  • The role requires strong communication and customer-interaction skills.
  • The role requires the ability to understand and explain technical vehicle or motorhome systems.
  • The role requires a practical, flexible, and solution-oriented approach, including under pressure.
  • The role requires experience with rental systems.
  • The role requires organizational skills, attention to detail, and a proactive approach when working with customers and leads.
  • The role requires a Category B driver's license.
  • The role requires English proficiency.
  • The role requires the ability to stand, walk, and move around the depot for extended periods.
  • The role requires the ability to lift or carry light to moderately heavy items weighing 10–15 kg.
  • The role requires willingness to work outdoors in varying weather conditions.
  • The role requires flexibility to work weekends, holidays, and during peak season.
  • The role requires the ability to remain calm and professional with customers in different emotional situations.

Responsibilities

  • Handle customer-facing rental processes, including check-ins, check-outs, vehicle orientations, and ongoing support during rentals.
  • Handle complaints and emergencies professionally.
  • Prepare and deliver motorhome demonstrations, presenting features and specifications according to customer needs.
  • Ensure smooth vehicle handovers and complete documentation.
  • Follow up on leads, demonstrations, and customer follow-ups in the customer relationship management system.
  • Convert rental customers into sales opportunities and support the RV Sales District and City Leads in achieving targets.
  • Build and maintain knowledge of Indie Campers motorhome models.
  • Conduct basic system demonstrations, such as demonstrating lights and gas systems.
  • Troubleshoot issues and escalate them when necessary.
  • Ensure vehicles, interactions, and customer contacts meet Indie Campers’ standards across rental and sales.

Desired Qualifications

  • Experience with customer relationship management tools is desirable.
  • Experience with digital sales tools is desirable.
  • Knowledge of the local language is desirable.

About the Company

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Indie Campers

Global RV rental platform and marketplace

Indie Campers operates a global platform for RV rentals and road trips. It blends its own fleet of over 10,000 campervans and motorhomes with a peer-to-peer marketplace that lets private and professional hosts list vehicles, offering short-term rentals, long-term subscriptions, and vehicle sales across 100+ cities in Europe, North America, and Oceania. The platform is digital-first, enabling online booking and trip management, with the company’s own fleet offering features like one-way trips, 24/7 support, and inclusive bedding and cooking kits, while the marketplace enlarges vehicle availability. This hybrid model differentiates Indie Campers from competitors by combining owned inventory with a scalable P2P network to extend geographic reach and flexibility. The goal is to make road trips more accessible and personalized for travelers from over 180 countries by growing the fleet, expanding the marketplace, and broadening global coverage.

Company size
501-1,000
Company stage
Series B
Total funding
$78.8M
Headquarters
Lisbon, Portugal
Founded
2013

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