Full-Time
Optician Career Changer
Fielmann
Optical retail and hearing care
No salary listed
Ettlingen, Germany
In Person
 Retail (1) |
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- The candidate has initial experience in customer consultation, ideally in retail, sales, or a similar service-oriented role.
- The candidate demonstrates an empathetic, open manner that creates a trusting atmosphere for customers.
- The candidate is interested in fashion and current trends and can apply that judgment in consultations.
- The candidate works independently while also valuing collaboration in a close-knit team and taking responsibility.
- Advise customers empathetically and guide them step by step toward selecting suitable eyewear.
- Support the individual selection of appropriate spectacle lenses, advise customers on fashionable frame choices, and ensure that each pair of glasses fits optimally and feels comfortable.
- Use modern technology to add precision to the consultation process and contribute to an optimal visual experience.
- Handle organizational tasks and help create a smooth customer consultation process.
- Completion of the free five-week introductory training in customer consultation at Fielmann is provided as part of the role.
- Ongoing development through the Fielmann Academy Schloss Plön, regional training centers, and modern e-learning is available.
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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