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Uber

Connects people with rides, meals and groceries

Associate Account Manager - SMB

Account ManagementUpdated on Nov 10
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of sales or account management experience at a high-growth company.
  • Ability to make decisions based on data analysis and performance metrics.
  • Fluency in Japanese.
  • Comfort with reading and writing English, with willingness to improve English skills.

Responsibilities

  • Build and maintain strong, long-term relationships with restaurant partners.
  • Understand partner needs and challenges and provide appropriate support.
  • Use a data-driven approach to quickly identify challenges and provide necessary resources or support.
  • Collaborate with managers and the leadership team to help shape the future of the SMB organization in Japan.
  • Work with internal departments, including operations, marketing, and customer support, to resolve challenges.
  • Meet or exceed monthly and quarterly sales targets.

Desired Qualifications

  • Experience in Japan's food and beverage industry or a broad network in that industry.
  • Understanding of SaaS, internet advertising, or marketplace businesses.
  • Experience managing projects involving cross-functional stakeholders.

About the Company

Uber

Connects people with rides, meals and groceries

Uber runs digital marketplaces that connect people seeking rides, meals and groceries with drivers, couriers and local merchants. Its Uber app includes private and shared rides, while Uber Eats lets customers order from restaurants and stores for delivery or pickup. The apps match requests with nearby service providers, handle payment and show trip or order progress, with revenue coming from service fees charged on transactions. Uber Freight connects businesses shipping goods with trucking companies and sells managed transportation services, extending the group's software beyond consumer trips. Founded in 2009, Uber is headquartered in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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