Business Analyst Intern - Small Business Banking

Axos Bank

Target Range:

$20.00 - $25.00

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

About This Job

Join Axos Bank’s immersive 12-week Summer Internship Program to gain hands-on experience, contribute to enterprise initiatives, and develop professional skills in a fast-paced, technology-driven financial environment. Along with your day-to-day job duties, you will take part in a capstone project, sessions with our business leaders, financial literacy training courses, Corporate Finance Institute trainings, and a volunteer day. Interns choose between one of two sessions.

Session 1: May 25 - August 13
Session 2: June 14 - September 3

This role is 100% on-site and located at our HQ in San Diego, CA.

As the Business Analyst Intern within Small Business Banking at Axos Bank, you will work directly with business leaders on strategic initiatives that support customer growth, deposit acquisition, onboarding effectiveness, product development, and operational excellence. This role provides exposure to multiple areas of the bank, including Small Business Banking, Program management, Operations, Data Analytics, Risk, and Marketing.

You will leverage data to identify customer trends, improve business processes, support product and growth initiatives, and develop insights that influence executive decision-making. This internship offers hands-on experience in financial services, business strategy, data analytics, program management, and cross-functional collaboration.

Responsibilities

• Build and maintain executive-level dashboards and reports using Tableau, Power BI, and other analytics tools to monitor customer growth, deposit performance, onboarding metrics, portfolio trends, and operational KPIs
• Analyze customer, product, and operational data to identify opportunities for growth, retention, process optimization, and improved customer experience.
• Support strategic initiatives related to Small Business Banking products, digital onboarding, partnerships, customer acquisition, and lifecycle management.
• Conduct market research, competitive analysis, and business case development to support new products, services, and growth opportunities.
• Partner with stakeholders across Product, Operations, Technology, Marketing, Compliance, and Risk to gather business requirements and translate them into actionable recommendations.
• Perform root cause analysis on customer experience, onboarding, operational, and performance issues while developing data-driven recommendations for improvement.
• Assist with process mapping, workflow analysis, and automation initiatives designed to improve efficiency, scalability, and service quality.
• Develop presentations, executive summaries, and analytical insights for leadership reviews and strategic planning discussions.
• Support program management activities by tracking project milestones, documenting requirements, coordinating across teams, and monitoring initiative progress.
• Evaluate customer behavior, portfolio performance, and business trends to uncover actionable insights that support deposit growth and customer engagement.
• Identify opportunities to leverage AI, automation, and technology solutions to enhance business performance and operational effectiveness.

Axos Intern Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

IER Right to Work Poster (English/Spanish)

E-Verify Participation Poster (English/Spanish)