Product Specialist
£40k
Mid
Remote in UK
RemoteRemote role covering North and Midlands regions of England; home visits and regular face-to-face head-office meetings, usually every six months.
Solution EngineeringPre-Sales Solution Engineering
About the job
Requirements
- Effective and confident communication skills, with an excellent level of English.
- Ability to work effectively both individually and in a team.
- Ability to use initiative in a variety of challenging situations.
- Good information and communications technology skills to facilitate customer relationship management activities, including phone calls, events, and emails.
- Empathy and a genuine desire to help people.
- Flexibility in dealing with multiple and varying duties concurrently.
- A positive, confident, and determined approach.
- A continuous improvement mindset.
- Reliability.
- A full, clean UK driving licence.
- Preparedness to stay overnight in hotels as necessary for travel efficiency.
- Ability to pass a basic Disclosure and Barring Service check.
- Adherence to health and safety policies, quality standards, and regulatory requirements.
- Completion of company training, including health and safety training, on time.
Responsibilities
- Carry out seating assessments in the North and Midlands regions of England via home visits, care homes, and hospitals, using assessment chairs (including bariatric chairs) and beds as required.
- Carry out demonstration and training sessions and presentations to groups of prescribers as directed by Sales Managers.
- Manage the diary to facilitate client visits and assessments.
- Manage held stock to facilitate scheduled jobs in the diary.
- Assist colleagues with upstairs deliveries of chairs and beds.
- Complete required administrative work, including following up on quotations and recording assessment outcomes.
- Ensure clients receive an excellent level of customer service.
- Maximise sales activity by supporting the sales team when required.
- Help develop new areas of business.
- Maintain and continually improve relationships with existing clients, particularly key contacts.
- Participate in product development by providing feedback to aid the launch of new products.
- Attend regular video conferences with head office.
- Attend regular face-to-face meetings at head office, usually every six months.
- Retain and maintain demonstration equipment in good condition.
- Maintain excellent personal appearance and hygiene.
Desired Qualifications
- A qualification to A-level standard or equivalent.
- Relevant product and industry knowledge.
- Sales experience.
- Experience working alone.
- Face-to-face customer experience.
About the company
Accora is a manufacturer of assistive care equipment that serves customers worldwide, from large public-sector organisations to small and medium businesses. Its products are designed to support care provision by caregivers and users, emphasizing affordability and user-centered design. Accora differentiates itself through a focus on delivering practical, cost-effective solutions and exceptional customer experience, while pursuing a sustainable corporate strategy. The company’s goal is to make high-quality care equipment accessible and easy to use, improving the lives of users, customers, and stakeholders across the care sector.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Orwell, United Kingdom
Founded
1996
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Simplify's Take
What believers are saying
- July 2026 Calderdale awarded Accora a £55.7 million assistive-technology framework.
- NHS Supply Chain gave Accora a four-year, £1.0 million medical furniture contract in 2025.
- September 2026 Comfort 2 webinars signal active product refresh and commercial engagement.
What critics are saying
- Public Health England drove 78% of buyer value, creating dangerous customer concentration.
- Accora's public profile lacks recent news mentions, suggesting weak brand momentum versus competitors.
- If NHS framework renewal slips after 2026, revenue concentration can become existential fast.
What makes Accora unique
- Accora's Configura Comfort 2 adds toolless adjustability and pressure-care integration in 2026.
- Its specialist seating and profiling beds target care homes, NHS buyers, and homecare workflows.
- Longstanding public-sector procurement penetration, including NHS Supply Chain, anchors durable distribution.
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Benefits
- Health Insurance
- Paid Vacation
- Training Programs