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Radisson Hotel Group

International hotel group

Information Technology Manager

Full-TimeUpdated on 10/15/2026
No salary listed
Expert
Lusaka, Zambia
In Person
IT Operations

About the job

Requirements
  • Proven experience in information technology with strong problem-solving capabilities.
  • Excellent leadership skills and a hands-on, lead-by-example work style.
  • Commitment to exceptional guest service and a passion for the hospitality industry.
  • Ability to find creative solutions and offer advice and recommendations.
  • Personal integrity and the ability to work in an environment that demands excellence, time, and energy.
Responsibilities
  • Oversee the security, integrity, and maintenance of IT systems, ensuring systems are well maintained and IT procedures are robust.
  • Interact extensively with business counterparts to drive business readiness and contingency activities, coordinate system installations, and liaise with business users for acceptance of deliverables, initiatives, and compliance KPIs.
  • Develop and implement IT strategies, communicate objectives at all levels, and audit and report on system software and hardware performance to enable strategic business decisions.
  • Understand the objectives and architectural aspects of all IT systems, and control and audit IT functions and disciplines to attain system efficiencies.
  • Participate in negotiations for installation, service, and maintenance agreements for IT systems; project-manage the process and ensure licensing and upgrades are current.
  • Build and maintain effective working relationships with key stakeholders.
  • Review and scrutinize system performance in accordance with company policy, providing recommendations to drive efficiency and add business value.
  • Ensure adherence to legislation and compliance requirements by planning, delivering, and documenting due diligence and best-practice activities for internal and external audits, and performing follow-up as required.

About the company

Radisson Hotel Group is an international hospitality company operating and franchising multiple hotel brands. The group supports hotel ownership, management, reservations, loyalty, sales, revenue, brand standards, and guest experience. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a network of managed and franchised properties connected through brands, commercial systems, technology, and regional support. Teams work across hotel operations, guest service, development, revenue, sales, marketing, technology, and finance. Teams support coordinated daily delivery.

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