Tier 2 Monitoring & Diagnostic Insights Engineer - Operability

Job Description Summary

As a Tier 2 Insights Engineer, you will serve as an experienced technical contributor responsible for resolving complex diagnostic challenges, supporting proactive fleet monitoring, and helping customers improve asset reliability and availability across the Americas region.

In this role, you will apply advanced technical knowledge, engineering judgment, and diagnostic expertise to investigate non-routine equipment behavior, identify underlying causes, and develop actionable recommendations. Working closely with frontline monitoring engineers, Customer Service Engineering, Regional Services, and technical specialists, you will play a critical role in converting operational data into meaningful customer outcomes.

You will serve as a key escalation resource within the Monitoring & Diagnostics organization, supporting the resolution of technically challenging issues while helping build technical capability across the broader team through coaching, collaboration, and knowledge sharing.

Job Description

Roles and Responsibilities

• Monitor fleet performance, investigate equipment behavior, and develop actionable recommendations that improve customer reliability, availability, and operational outcomes.
• Apply engineering judgment and diagnostic methodologies to resolve complex technical issues and support proactive risk identification across the Americas fleet.
• Serve as a technical resource for monitoring engineers, sharing expertise, coaching diagnostic approaches, and strengthening team capability.
• Partner with Customer Service Engineering, Regional Services, Product Service Engineering, and other technical teams to support customer responsiveness and recommendation closure.
• Contribute to Lean, Daily Management, and continuous improvement initiatives that improve monitoring effectiveness, technical quality, and operational performance.
• Support the development and adoption of diagnostic tools, standard work, knowledge management practices, and best practices.
  

Required Qualifications

• Bachelor's Degree in Engineering, Physics, Computer Science, or another technical discipline.
• 3+ years of experience in power generation, monitoring and diagnostics, reliability engineering, field engineering, or a related technical environment.

Desired Characteristics

• Experience in Monitoring & Diagnostics, Customer Service Engineering, Product Service Engineering, or equivalent technical functions.
• Strong analytical and problem-solving skills with the ability to independently evaluate and resolve complex technical issues.
• Effective written and verbal communication skills, including the ability to communicate technical concepts clearly.
• Experience working in a collaborative, cross-functional engineering environment.
• Experience with gas turbine controls, protection systems, startup and shutdown operations, combustion systems, emissions, or turbine operability.
• Knowledge of power plant operations, monitoring systems, and fleet analytics tools.
• Passion for technical problem solving and customer outcomes.
• Strong engineering judgment and learning agility.
• Ability to influence through technical credibility and collaboration.
• Lean, Daily Management, or continuous improvement experience.
• Demonstrated commitment to safety, quality, delivery, and customer success.
  

For candidates applying to a U.S. based position, the pay range for this position is between $89,300.00 and $148,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on October 21, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.