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Cumberland Heights Foundation

Nonprofit addiction treatment center offering detox

Residential Counselor

Full-Time
No salary listed
Junior
Master's
Nashville, TN, USA
In PersonOne weekend day per week is required; shifts may include evenings, local travel to other sites, and overnight stays during inclement weather.
Medical, Clinical & VeterinaryMental & Behavioral Health

About the job

Requirements
  • A Master’s degree in a related field, such as counseling, counseling psychology, marriage and family therapy, or social work, or LADAC I is required; LADAC II is preferred, and LCSW, LPC-MHSP, or equivalency is also preferred.
  • One year of experience involving addiction-related treatment with the age/population-specific addiction treatment required; five years is preferred. Equivalent experience in job-related activities may qualify.
  • One year of recovery is required; five years is preferred.
  • Commitment to practice within professional codes of ethics, including NAADAC and the Cumberland Heights Code of Ethics.
  • Strong computer skills, including Microsoft Outlook.
  • Ability to learn and use clinical software, including electronic medical records.
  • Proficiency with current video and media technology, including slide decks and internet clips, for teaching purposes.
  • Ability to adapt skillfully to changing circumstances and patient needs.
  • Ability to remain open and culturally humble toward patients’ diverse experiences across the full span of human development.
  • Excellent written and oral communication skills, including the ability to effectively speak, read, and write in English.
  • Ability to teach, model, and use evidence-based counseling practices in support of the 12 Step philosophy.
  • Ability to deescalate people in crisis calmly and supportively, work professionally in stressful situations, and ally with people in crisis.
  • Ability to self-manage and maintain a therapeutic environment using behavior management skills.
  • Knowledge of and ability to apply age-, cultural-, and population-specific characteristics to patient care.
  • CPR/First Aid certification or eligibility is required.
  • Ability to lift up to 20 pounds and/or push or pull up to 40 pounds, move around campus on uneven and rural terrain, and speak, hear, see, sit, walk, stand, reach, and use fine and gross motor skills.
  • Ability to work one weekend day each week, either Saturday or Sunday, and varying shifts that may include evenings; availability for local travel to other sites and overnight stays during inclement weather as part of critical staffing.
Responsibilities
  • Manage a group of patients and coordinate their treatment and services within and across the residential continuum of care, including transitions to the next level of care, in collaboration with the patient, family, concerned others, the clinical treatment team, and clinicians at the next level of care.
  • Clinically evaluate patient and support-system goals, preferences, needs, barriers, and strengths using standardized and empirical tools for treatment planning.
  • Diagnose substance use disorders and/or co-occurring mental health disorders within the limits of the counselor’s scope of practice, coordinating with physicians and psychiatric nurse practitioners as needed.
  • Collaboratively create, review, and revise patient-centered plans of care that support behavioral change and ongoing recovery management, including continuing-care plans for the next step in the continuum of care.
  • Provide interactive psychoeducational groups for patients and families on substance use disorders, common mental health issues, and relevant skills, and provide professional and peer support resources internally and in the community.
  • Facilitate individual, group, and family counseling and/or therapy within scope of practice, using evidence-based practices defined in the Cumberland Heights Model of Care.
  • Document clinical activities in patient records according to established policies and procedures.
  • Participate in daily and weekly team meetings, treatment-plan reviews, and individual and group clinical supervision according to organizational policy and license requirements.
  • Collaborate with internal utilization review specialists, case managers, and third-party payor case managers to provide information for concurrent review and benefit authorization, and educate and clarify information for patients and families as needed.
  • Collaborate with patients, families, case managers, and financial advisors to thoughtfully use financial resources for care.
  • Communicate with people involved in the patient’s care, including family members, employee assistance professionals, physicians, referral sources, judges, and probation officers, about treatment progress and continuing-care needs, as permitted by releases of information and applicable law.
  • With the clinical support team, monitor and manage the patient community as a therapeutic milieu, addressing behavioral struggles in a way that supports the individual patient and community.
  • Intervene in crises to deescalate and resolve situations, using events as entries into the therapeutic process.
  • Perform CPR and First Aid as needed.
  • As assigned and within scope of practice, provide clinical supervision for clinicians seeking initial licensure, interns, and clinical support staff.
  • Serve as a clinical representative on administrative and quality-management teams as assigned.
  • Represent Cumberland Heights at outside professional meetings as needed, including assigned presentations and marketing/development activities.
  • As part of a team, provide a therapeutic environment conducive to healing for patients and families throughout the continuum of care.
  • Recommend ways to improve the quality and delivery of services.
  • Ensure proper handling and distribution of company funds as needed.
  • Maintain confidentiality of company and patient information.
  • Respond productively to change.
  • Perform other assigned duties.
Desired Qualifications
  • Five years of addiction-related treatment experience is preferred.
  • LADAC II is preferred; LCSW, LPC-MHSP, or equivalency is also preferred.
  • Addiction-specific Master’s coursework and/or internships and practicums are a plus.
  • A second language, particularly Spanish, is a plus.
  • Five years of recovery is preferred.

About the company

C

Cumberland Heights Foundation

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Cumberland Heights Foundation is a Tennessee nonprofit that provides addiction treatment for adults, young adults, and adolescents. It offers a full spectrum of care—from medically supervised detox to residential and outpatient programs—across its Nashville campus and more than 15 outpatient locations, using a mix of the 12‑Step approach and evidence-based therapies like CBT, DBT, and trauma-informed care. It stands out through its nonprofit mission, long history since 1966, broad services for different groups (including professionals), and specialized programs such as ARCH Academy for teens and Still Waters, a gender‑specific, spiritually focused retreat. Its goal is to help people achieve lasting recovery, involve families in the process, and provide accessible, comprehensive treatment options across Tennessee.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Nashville, Tennessee

Founded

1966

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Simplify's Take

What believers are saying

  • Nadia Bhatti became Chief Clinical Officer in July 2026, strengthening operations.
  • The 30th Concert for Cumberland Heights returns to the Ryman on November 9, 2026.
  • Music Row IOP and Ridgeview expansion broaden teen referrals and revenue diversification.

What critics are saying

  • 2024 Microsoft O365 breach exposed Social Security numbers and lab results.
  • ARCH Academy now spans boys and girls; staffing complexity rises with multiple campuses.
  • Not BBB accredited, which weakens employer-brand trust versus peer nonprofits.

What makes Cumberland Heights Foundation unique

  • Founded in 1966, Cumberland Heights couples 12-Step care with clinical therapy.
  • Ridgeview Campus opened April 8, 2025, serving adolescent girls ages 14–17.
  • Joint Commission accreditation since the 1970s signals durable clinical credibility.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account/Flexible Spending Account
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation

Company News

Cumberland Heights
Jul 15th, 2026
Meet Nadia Bhatti, our new Chief Clinical Officer.

Meet Nadia Bhatti, its new Chief Clinical Officer. Starla Brown Its Editorial Content Team Cumberland Heights is a healing place, and the people who lead its clinical care shape what that healing looks like every single day. That's why Cumberland Heights Foundation, Inc. is glad to introduce Nadia Bhatti, MSW, MPA, LCSW, PMP, CCMP, who joined its team on July 13, 2026 as Chief Clinical Officer. In this role, Nadia will oversee clinical operations and quality across its full continuum of care, from detox to residential treatment to continuing care. She brings more than 15 years of senior healthcare leadership experience to that work, along with a clear sense of what patients and their families deserve. Nadia comes to Cumberland Heights from HCA Healthcare, where she most recently led enterprise nursing leadership development strategy and directed workforce and clinical operations across more than 15 facilities. Her background also includes executive responsibility for behavioral health programs, spanning inpatient care, the detox portion of treatment, stabilization, and residential services. That mix of hands-on clinical experience and big-picture organizational strategy is exactly what drew its team to her. "Nadia has spent her career at the intersection of clinical excellence and organizational strategy, and that combination is exactly what our patients and their families deserve," said Jay Crosson, CEO of Cumberland Heights. "Her experience building programs from the ground up, strengthening compliance, and developing the people who deliver care will help us continue to grow as a healing place for our community." Nadia holds a Master of Social Work and a Master of Public Administration from Arizona State University. She's a Licensed Clinical Social Worker in both Tennessee and Florida, a certified Project Management Professional through Cornell University, and a Certified Change Management Professional through Prosci. It's a rare combination of clinical depth and operational expertise, and it means its patients benefit from care that's both compassionate and well-run. Every person who walks through its doors, and every family who calls on their behalf, deserves a treatment experience grounded in both heart and rigor. With Nadia leading clinical operations, Cumberland Heights Foundation, Inc. is continuing to invest in exactly that: programs built thoughtfully, compliance handled with care, and a team of caregivers who are supported and growing in their own skills. Cumberland Heights Foundation, Inc. is glad to have her, and Cumberland Heights Foundation, Inc. is looking forward to what's ahead! Cumberland Heights has been transforming lives affected by drug and alcohol addiction since 1966. As a nationally recognized nonprofit treatment provider, Cumberland Heights Foundation, Inc. offer a full continuum of care for adults, residents through ARCH Academy, and 12-Step immersion through Still Waters. If you or a loved one need support, Cumberland Heights Foundation, Inc. is here to help. Reach out anytime at 615-352-1757. Contact Cumberland Heights. At Cumberland Heights Cumberland Heights Foundation, Inc. understand every patient has unique needs. Its experienced staff will develop a personalized treatment plan based on past traumas and/or other co-occurring illnesses.