Program Design Specialist - Program Partnerships

Responsibilities:

Strategy, Policy & Standards Development

• Develop, refine, and maintain global policies, standards, and procedures related to program partnerships, including data use, onboarding requirements, and administrative processes using a human-centered design approach;

• Ensure partner related policies align with IJM safeguarding principles, data privacy requirements, and donor expectations;

• Serve as the organizational point of accountability for policy interpretation and application related to partnership data and reporting.

Data Collection, Administration & Analysis

• Design and manage partner and customer data collection systems, ensuring consistency, accuracy, communication, and usability across regions and platforms (including the Protection Collaborative);

• Develop and oversee simple, user friendly data administration processes, including permissions, documentation, and quality control;

• Conduct quantitative and qualitative analysis of partner data to support program decision making and organizational learning;

• Maintain JDS features and documentation to ensure long term usability and integrity of partner data.

Monitoring, Evaluation & Reporting

• Develop and maintain measurement frameworks and instruments related to partner performance, engagement, and capacity development;

• Produce regular reports and analytical summaries for internal teams, leadership, and functional stakeholders;

• Lead synthesis of partner related evidence to inform program reviews, strategy refinement, and learning agendas.

Grant & Donor Reporting Support

• Serve as the primary technical lead for partner related data and analysis used in grant and donor reporting;

• Ensure customer facing data systems (Protection Collaborative) produce defensible, audit ready outputs aligned with donor indicators and reporting cycles;

• Collaborate with grants, finance, and program teams to ensure reporting requirements are anticipated and met efficiently.

Partner Capacity Development Administration

• Administer systems and processes to track, coordinate, and document partner and customer capacity development activities, including training, technical assistance, and resourcing via Protection Collaborative;

• Maintain centralized records of partner capacity development inputs and outputs to support reporting, learning, and improvement;

• Support internal teams by providing guidance and tools to consistently document partner capacity efforts across regions.

Documentation, Knowledge Management & Data Governance

• Maintain centralized repositories for partner policies, datasets, methodologies, tools, and learning reports;

• Ensure continuity of institutional knowledge related to partnerships and capacity development;

• Uphold data governance practices that balance accessibility, security, and accountability;

• Manage the Protection Collaborative website. 

General Tasks

• Serve as the administrative focal point for Protection Collaborative user communication including new features, questions, etc.;

• Coordinate cross functional discussions related to partner data, reporting, and administration;

• Support planning and preparation for audits, evaluations, and external reviews involving partner data;

• Perform other duties as assigned by the supervisor; and

• Participation in IJM’s community of spiritual formation.

Qualifications: 

• Bachelor's degree in International Development, Public Administration, Monitoring & Evaluation, Data Analytics, Social Sciences, Business Administration, or a related field;

• 3-5 years of professional experience in program management, partnership management, grants management, compliance, monitoring and evaluation (M&E), or a related field;

• Demonstrated experience managing organizational data systems, reporting processes, and knowledge management initiatives across multiple teams, stakeholders, or regions;

• Experience supporting donor-funded programs, including grant reporting, compliance, audit preparation, and performance measurement requirements;

• Experience developing and implementing policies, procedures, standards, or operational frameworks that support organizational accountability and effectiveness;

• Expertise in, and enthusiasm for, design thinking, human-centered design, and prototyping methods;

• Expertise in partnership data management, including data collection, administration, quality assurance, governance, and reporting;

• Strong quantitative and qualitative data analysis skills, with the ability to translate findings into actionable insights and decision-making tools;

• Experience developing and maintaining policies, standards, operating procedures, and compliance frameworks;

• Knowledge of donor compliance requirements, safeguarding principles, data privacy regulations, and audit-ready documentation practices; and

• Strong workshop facilitation and process design skills, including the ability to lead trainings, consultations, and cross-functional working sessions.

Critical Qualities:

• Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;

• Self-starter with strong initiative; 

• Disciplined with priorities;

• Strong interpersonal skills and self-awareness;

• Exceptional verbal and written communication;

• Flexible, collaborative and eager to support others;

• Effective team player who fosters collaborative environment; and

• Adept at creative problem solving.

• Strategic Thinking: Ability to connect partnership and customer systems, policies, data, and reporting to broader organizational goals and impact;

• Collaboration: Skilled at building trust and working effectively across regions, cultures, and functions to achieve shared outcomes;

• Communication: Ability to communicate complex information clearly and translate technical concepts for diverse audiences;

• Attention to Detail: Demonstrates accuracy, rigor, and consistency in managing data, documentation, compliance, and reporting requirements; and

• Integrity & Stewardship: Demonstrates accountability, sound judgment, and ethical management of organizational information, resources, and relationships.

Application Process: 

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

What does IJM have to offer?

• Comprehensive Medical/Dental/Vision benefits

• Monthly commuter and parking benefits in the DC metro area

• Retirement benefit options 

• Paid leave starting at 23 days

• 12 holidays (plus early release the day prior)

• Daily, quarterly, and annual community spiritual formation

• Robust staff care resources

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes.

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.