Anywhere

Organizes incentive travel and corporate events

EVIP Relocation Consultant

Customer SuccessPosted on Nov 13

Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

Advanced proficiency in CARTUS systems (Atlas, Benefits Builder, Hex, and Cartus Online) and Microsoft Office (Teams, Excel, and Word), with the ability to quickly learn new tools and technologies.
At least 3 years of experience in relocation, mobility, and a client-focused service environment.
Commitment to accuracy, process discipline, and data integrity across all aspects of work.
Ability to analyze, solve problems, and independently manage multiple priorities in a fast-paced environment.
Communication, interpersonal, and influencing skills to effectively engage and build trust with executive-level clients.
History of strong service performance, consistently delivering high-touch, client-centric experiences.
Ability to take ownership, drive results, and influence cross-functional partners without direct authority.
Ability to meet or exceed service goals.
Strong judgment and decision-making skills.
Detail orientation and ability to multitask.
Ability to collaborate with a team.
Cultural awareness.
Flexibility and resourcefulness.
Ability to manage stress and organize work.

Responsibilities

Serve as the primary coordinator and single point of coordination for all phases of executive customers’ relocation processes.
Deliver high-touch service through proactive communication, reduced client touchpoints, supplier coordination, 24/7 emergency accessibility, needs assessments, and documentation support.
Interpret and communicate supplier reports.
Demonstrate knowledge of CARTUS products and services.
Administer relocation programs according to company standards.
Coordinate services across assigned customers.
Maintain relationships with internal and external stakeholders and ensure alignment and service consistency.
Identify cross-selling opportunities and support revenue growth initiatives.
Ensure data integrity in CARTUS systems.
Track policy updates and communicate changes.
Provide data input for customized reports.
Participate in projects and training initiatives.

Primary Function

The Premier Executive Specialist serves as the Single Point of Coordination, owner, and navigator of the relocation process for senior-level / executive customers.

Responsible for delivering high-touch service, managing a reduced caseload, and ensuring timely, efficient support throughout the relocation process.

Major Duties and Responsibilities

Service Delivery & Coordination

Serve as primary coordinator for all relocation phases
Deliver high-touch service through:
- Proactive communication
- Reduced client touchpoints
- Supplier coordination
- 24/7 accessibility for emergencies
- Needs assessments and documentation support
Interpret and communicate supplier reports

Program & Product Execution

Demonstrate knowledge of CARTUS products/services
Administer relocation programs per company standards
Coordinate services across assigned customers

Supplier & Internal Coordination

Maintain relationships with internal/external stakeholders
Ensure alignment and service consistency

Revenue & Value Support

Identify cross-selling opportunities
Support revenue growth initiatives

Operational Responsibilities

Ensure data integrity in CARTUS systems
Track policy updates and communicate changes
Provide data input for customized reports
Participate in projects and training initiatives

Critical Selection Criteria

Ability to meet/exceed service goals
Clear communication skills
Strong judgment and decision-making
Interpersonal and influencing skills
Detail orientation and multitasking
Team collaboration
Cultural awareness
Flexibility and resourcefulness
Ability to manage stress and organize work

Qualifications / Selection Criteria

Advanced proficiency in CARTUS systems (Atlas, Benefits Builder, Hex, Cartus Online) and Microsoft Office (Teams, Excel, Word), with the ability to quickly learn new tools and technologies
3+ years of experience in relocation, mobility, and in a client-focused service environment
Strong commitment to accuracy, process discipline, and data integrity across all aspects of work
Proven ability to analyze, problem solve, and independently manage multiple priorities in a fast-paced environment
Excellent communication, interpersonal, and influencing skills, with the ability to effectively engage and build trust with executive-level clients
Demonstrated history of top-tier service performance, consistently delivering high-touch, client-centric experiences
Proven leadership mindset, with the ability to take ownership, drive results, and influence cross-functional partners without direct authority

About the Company

Anywhere

Organizes incentive travel and corporate events

Anywhere, Events & Incentive Travel acts as a partner to plan and execute corporate events and incentive trips. They organize one- or multi-day trips, conferences, symposiums, motivational events, team-building activities, and company outings in the Netherlands or abroad, handling the logistics and planning. Their process centers on working with clients to arrange the full event experience, from destination selection to on-the-ground coordination, for both domestic and international locations. What sets them apart is their focus on incentive travel and corporate events as a dedicated partner, with a clear emphasis on serving Dutch and international clients from their Amsterdam base. The company's goal is to help companies create motivating experiences for their teams by organizing seamless, well-managed events and travel.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Amsterdam, Netherlands
Founded: 1998

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