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Walmart

Sells groceries and essentials in stores and online

Coach/Ops Manager Trainee

Retail Store ManagementPosted on Nov 9
Full-timeHorn Lake, MS, USA$31.25 - $38.46 /hrIn-person

About the Job

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and firearms-authorized training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, and collaborating with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts, provide clear expectations and guidance, implement business solutions, and communicate business objectives to teams.
  • Model customer service standards for store associates by following and demonstrating the One Best Way service model and managing and supporting customer service initiatives, including store-of-the-community and community outreach programs.
  • Ensure customer needs, complaints, and issues are resolved; develop and implement action plans to correct deficiencies; and lead process improvements to provide a high-quality customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing and evaluating profit-and-loss statements, assisting with budgeting and forecasting, and controlling expenses to align with sales.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating consistently, and promoting belonging.
  • Recruit and develop qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete, and oversee job-related activities and assignments; develop relationships with stakeholders; support plans and initiatives; identify and communicate goals; measure progress; address improvement opportunities; demonstrate adaptability; and promote continuous learning.
  • Ensure compliance with company policies and procedures and support company values and standards by implementing action plans, supporting the Open Door Policy, and guiding associates in applying policies and procedures.
  • Build high-performing teams, embrace differences, foster a culture of belonging, and create opportunities for associates to thrive and perform.
  • Work collaboratively, build strong relationships, and communicate with impact to motivate and influence.
  • Attract, retain, empower, and develop talent, and recognize associates’ contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support sustainability and community initiatives.
  • Act selflessly and demonstrate humility, self-awareness, honesty, fairness, and transparency.
  • Deliver results while putting customers first, adapting to customer shopping needs, and applying Every Day Low Price and Every Day Low Cost business models.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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