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PENN Entertainment

Operates casinos, racetracks, and online betting

Night Audit

Hotel Guest ServicesUpdated on Nov 12
Part-timeHobbs, NM, USAIn-person

About the Job

Requirements

  • Must be at least 18 years of age.
  • Six months of related experience and/or training is preferred, or an equivalent combination of education and experience.
  • Must have a high school diploma or GED.
  • Must be proficient in Microsoft applications.
  • Must be able to read and write in English and communicate verbally in English.
  • Must have basic math skills, including addition, subtraction, fractions, decimals, and percentages.
  • Must be able to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be able to qualify for licenses and permits required by federal, state, and local regulations.
  • Must be able to stand and use hands to finger, handle, or feel objects, tools, or controls; frequently reach with hands and arms and talk or hear; and meet the stated vision requirements.
  • Must regularly lift, push, pull, and/or move up to 25 pounds and perform job duties involving pushing, pulling, reaching, bending, twisting, stooping, stacking, crouching, kneeling, and balancing.

Responsibilities

  • Balance and audit room revenue, cashier's reports, guest and house accounts, and telephone revenue for accuracy, and assist with preparing reports relevant to daily revenues.
  • Transmit credit card batches.
  • Complete and transmit daily management and accounting reports and supporting documents.
  • Act as the hotel system liaison during night hours.
  • Perform Guest Service Representative functions as required, including booking room reservations, answering hotel phone calls, and notifying guests of messages.
  • Make responsible judgment calls on guest issues during the overnight shift.
  • Make corrections and adjustments and handle computer problems that occur during the shift.
  • Answer routine questions from co-workers.
  • Lead completion of daily tasks within the department or work unit.
  • Interact with others when necessary to achieve desired outcomes.
  • Maintain complete confidentiality of company information.
  • Follow position-specific cleaning, sanitation, and personal protective equipment guidelines.
  • Perform other duties as assigned by department or company management.

Desired Qualifications

  • Six months of related experience and/or training is preferred, or an equivalent combination of education and experience.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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