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Capgemini

Global consulting, technology services, outsourcing

Architecte Servicenow

Technology & Systems ConsultingUpdated on Nov 14
Full-timeNantes, FranceNo salary listedIn-person

About the Job

Requirements

  • Hold a Bac +5 degree in computer science and have at least five years of ServiceNow experience in a consulting environment.
  • Have held a role with similar technical responsibilities in agile environments, including delivering and deploying projects across ServiceNow modules such as ITSM, CSM, SPM, SECOPS, ITOM, and ITAM.
  • Have experience with APIs and with service integration design, transformation, and transition projects.
  • Be comfortable discussing complex technical issues in English in an international environment.
  • Hold the ServiceNow Certified Master Architect or Certified Technical Architect certification.

Responsibilities

  • Advise clients as an architect on the ServiceNow solution and its verticals, including ITSM, CSM, HR, SPM, ITOM, ITAM, and SECOPS, and define their digital transformation roadmaps on the platform.
  • Build and develop clients’ IT development and information management strategies, addressing their needs and constraints.
  • Ensure development quality and alignment with vendor best practices, including through code reviews on active projects.
  • Technically coordinate multidisciplinary team members and project stakeholders throughout development, testing, and deployment.
  • Lead daily meetings with project stakeholders to report on progress.
  • Support team members in resolving complex technical issues and coordinate and guide collective action to address them.
  • Identify new opportunities within assigned client accounts and act as a business partner.
  • Share expertise through recruitment, presales, and internal and external events.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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