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The Global Ambassador Hotel

Server

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timePhoenix, AZ, USA$12.15In-person

About the Job

Requirements

  • A minimum of 2 years of like-volume restaurant serving experience and basic knowledge of dining room service procedures are required.
  • Must be able to speak, read, write, and understand the primary language or languages used in the workplace.
  • Must be able to work standing for long periods, up to 8 hours.
  • Must be able to safely lift and maneuver trays of food frequently weighing up to 20 to 25 pounds.
  • Must maintain a neat, clean, and well-groomed appearance according to company standards.
  • Must follow safety procedures closely.
  • Must be able to work holidays and/or weekends.
  • Proof of eligibility to work in the United States is required.

Responsibilities

  • Know and follow all company policies and procedures.
  • Welcome and greet guests, make them comfortable, and let them know you are available to take care of them.
  • Know regular guests by name, preferences, and needs.
  • Inform guests of specials and menu changes, and recommend items they may enjoy.
  • Answer questions about food, beverages, and restaurant functions and services.
  • Take food and beverage orders and enter them into the point-of-sale system for transmission to the kitchen and bar.
  • Know and follow laws for serving alcohol.
  • Deliver food and beverages from the kitchen and bar to guests in a timely manner.
  • Perform assigned side work at the start and end of each shift.
  • Own the assigned station and maintain clean service areas, including tables, silverware, glassware, floors, windowsills, chairs, and service amenities.
  • Monitor guests' dining experience and ensure they are satisfied with the food and service.
  • Respond promptly and courteously to guest requests.
  • Prepare and present the final bill, accept payment, process credit card charges, or make change as applicable.
  • Assist fellow servers and back servers with clearing and resetting tables as needed.
  • Thank guests for their visit and invite them to return.
  • Communicate proactively to help prevent and resolve operational, human resources, and financial issues.
  • Fill in as needed to support smooth and efficient restaurant operations as directed by the restaurant manager or immediate supervisor.

About the Company

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Total funding
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Founded
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