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Bertelsmann

Global media, services, and education conglomerate

Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Successfully completed a university degree.
  • Experience in sales, customer management, and/or project management.
  • German language proficiency at a minimum C1 level.
  • Good English language skills.
  • Experience or a strong network in telecommunications, mobility, or e-commerce is beneficial for building close customer relationships.
  • Ability to present the company and its products to customers, small or large groups, at trade fairs, virtual events, and roadshows.
  • Willingness to contribute creativity, take initiative, embrace change, and work collaboratively.

Responsibilities

  • Build partnerships with strategic customers based on defined objectives, including upselling and cross-selling activities.
  • Analyze and optimize existing processes while ensuring consistently high service quality.
  • Identify market challenges and convince customers of the company's products.
  • Develop solution concepts with specialist teams when customer requirements do not match existing standards.
  • Represent the company’s vision and strategy in the market.
  • Attend relevant industry events as an expert in innovative fintech solutions.
  • Monitor customer results and budgets.
  • Present the company and its products to customers, groups, trade-fair audiences, and event or roadshow participants.

Desired Qualifications

  • Experience or an established network in telecommunications, mobility, or e-commerce.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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