Q

QIMA

Quality control, auditing, testing, and compliance

Operations Coordinator Americas

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeLeon, Guanajuato, Mexico

About the Job

Requirements

  • A bachelor's degree in International Trade, International Business, International Relations, or a related field.
  • Professional-level written and spoken Spanish and English.
  • Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
  • Strong organization and attention to detail.
  • Ability to manage multiple teams and tasks simultaneously.

Responsibilities

  • Serve as the primary point of contact between the coordination team and QIMA Mexico operations, resolving operational issues promptly.
  • Maintain ongoing, effective communication with suppliers and the internal team.
  • Provide proactive service-status updates to the Customer Success team.
  • Confirm scheduled service dates with suppliers.
  • Conduct verification calls to ensure the quality and compliance of supplier-provided services.
  • Follow up on service coordination and execution from start to finish.
  • Validate PEO services in the SSO / QIMA Customer system after completing training.
  • Confirm inspector costs in the system, including man-days and travel expenses.
  • Verify and correct inspector assignments in the system for scheduled services.
  • Gradually take on operational validations currently handled by the QIMA Limited coordination team, reducing reliance on that shared team.

Desired Qualifications

  • At least one year of experience in operations, logistics, or service coordination.
  • Previous experience with service management systems or similar platforms.
  • Exposure to the quality-control, inspection, or supply-chain industry.

About the Company

QIMA

Quality control, auditing, testing, and compliance

QIMA provides quality control and compliance services to brands, retailers, and importers. It offers inspection, auditing, and testing to ensure product safety, supplier performance, and regulatory compliance across manufacturing facilities worldwide. The services translate into real-time supply chain intelligence that helps clients monitor and improve quality and ESG-related outcomes, with fees-based revenue supported by accreditation from regulatory bodies and international standards. Unlike firms that offer only one aspect of QA, QIMA combines multiple assurance activities with a trusted, accredited framework and simple, client-focused service to give end-to-end visibility and control over supplier performance. The company’s goal is to help clients produce trustworthy products while prioritizing client satisfaction, integrity, and simplicity in operations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Hong Kong
Founded
2005

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