Full-Time

Senior/Principal Product Manager

Returns

Posted on 1/27/2025

Quince

Quince

201-500 employees

Direct-to-consumer e-commerce for fashion and home essentials

Compensation Overview

$150k - $200kAnnually

+ Bonus Eligibility

Senior, Expert

San Francisco, CA, USA

Category
Product Management
Product
Required Skills
Data Science
Product Management
Data Analysis
Requirements
  • 7 years of experience, with at least 3 years in product management
  • Proven success in managing end-to-end product development for complex, technical, and operational systems
  • Demonstrated success in defining and launching excellent products
  • Strong analytical skills in leveraging data to drive product decisions and improve metrics
  • Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical stakeholders
  • Strong organizational skills and the ability to handle multiple priorities in a fast-paced, dynamic environment
Responsibilities
  • Develop and drive the product roadmap for returns, creating strategies to minimize return rates, increase conversion, detect and mitigate fraudulent returns activities, optimize reverse logistics, maximize recovery rates, and enhance the customer return experience
  • Design scalable, automated systems to streamline the returns process, improve return logistics efficiency, implement returns fraud detection and prevention tools, and ensure policies align with business goals and customer satisfaction
  • Collaborate closely with business and operations leads, engineering, data science, and legal teams to build comprehensive seamless returns operations and recovery solutions that balance customer experience with risk mitigation
  • Lead the returns product initiatives, guiding cross-functional teams and fostering a culture of ownership, innovation, and continuous improvement to improve the customer experience and address evolving return patterns

Quince offers high-quality fashion and lifestyle products through its online retail platform. The company sources its products directly from manufacturers worldwide, which allows it to provide premium items at lower prices compared to traditional retailers. Quince's product range includes clothing like dresses and blouses, as well as home essentials such as bed sheets, appealing to a diverse customer base that values quality and style. Unlike many competitors, Quince eliminates middlemen, ensuring affordability without compromising on quality. The company's goal is to make luxury accessible to everyone while fostering a community of satisfied customers who share their experiences on social media.

Company Size

201-500

Company Stage

Series B

Total Funding

$74.9M

Headquarters

San Francisco, California

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • Quince's strong social media presence boosts brand visibility and customer engagement.
  • The global e-commerce market expansion offers Quince opportunities to reach new customers.
  • Rising demand for sustainable fashion aligns with Quince's responsible sourcing practices.

What critics are saying

  • Increased competition from brands like Italic and Everlane may dilute Quince's market share.
  • Challenges in maintaining product quality as Quince scales could impact customer satisfaction.
  • Geopolitical tensions may disrupt Quince's global sourcing and manufacturing partnerships.

What makes Quince unique

  • Quince's M2C model cuts out middlemen, offering luxury at lower prices.
  • The company partners with over 50 top manufacturers globally for diverse product offerings.
  • Quince's focus on sustainability and ethical sourcing appeals to eco-conscious consumers.

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Benefits

Performance Bonus

Flexible Work Hours

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-7%
PR Newswire
May 1st, 2024
Healthline Announces 2024 Women'S Wellness Awards

Inaugural editor's choice awards celebrate the leading products for women's health and wellnessNEW YORK, May 1, 2024 /PRNewswire/ -- Healthline, the leading source of actionable health education, today announced the 2024 Healthline Awards: Women's Wellness. The awards, which launched in conjunction with Women's Health Month, recognize 23 of the leading brands and products making women's lives better including innovators in fitness, nutrition, sleep and menopause.healthline logo"Navigating the landscape of women's health and wellness products can be overwhelming," said Saralyn Ward NASM-CPT, Healthline senior editor, fitness. "The Healthline Awards for Women's Wellness narrows down the scope by celebrating the best of the industry according to trusted experts in the field."Categories were chosen based on what matters most to women at different stages of their lives and include best multivitamins, best wearable fitness trackers, best breast pumps and best cooling sheets.Healthline's proprietary vetting process is medically-backed and based on proven health benefits, not hype. Products are selected by editors who are experts in their content areas and have first-hand experience using many of the brands and products featured. All recommendations are based on the most up-to-date research and current standards of care; featured brands are reviewed for medical credibility.Winners are listed below in the following categories:NutritionBest Women's Multivitamin: Garden of Life Women's Once DailyBest Probiotic: Ora Lady BugsBest Meal Kit: Blue ApronBest Prepared Meal Delivery: FactorSelf CareBest Wearable Tracker: Garmin FenixBest Period Underwear: Thinx Hi-WaistBest Fitness App: Nike Training ClubBest Meditation App: Healthy MindsBest Sleep Mask: MZoo Sleep MaskBest Magnesium Supplement: Thorne Magnesium BisglycinateBest Weighted Blanket: BearabyBest Body Sunscreen: SuperGoop PLAY SPF 50Best Face Sunscreen: EltaMD UV Clear Broad-Spectrum SPF 46Fertility and MotherhoodBest Prenatal: FullWell Women's PrenatalBest Fertility Monitor: Mira Starter KitBest Fertility Test: Modern Fertility Hormone TestBest Postpartum Hair Loss Product: Nutrafol PostpartumBest Nursing Bra: Kindred Bravely Simply Sublime Nursing BraBest Breast Pump: Spectra 1Best Cordless Breast Pump: Elvie StrideMenopauseBest Multivitamin for Menopause: Thorne Women's Multi 50+Best Cooling Sheets: Quince Organic Percale Sheet setBest Vaginal Moisturizer: Good Clean LoveHealthline's medical experts provided insight on how these products help women take control of their health and wellbeing. The expert panel includes Saralyn Ward, NASM-CPT, Healthline senior editor, fitness; Kelli McGrane, MS, RD, Healthline nutrition editor; Catherine Conelly, Healthline commerce editor; Dr

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