Full-Time

Customer Onboarding Manager

Posted on 5/22/2024

Yotpo

Yotpo

501-1,000 employees

eCommerce retention marketing platform, integrates multiple digital tools

AI & Machine Learning
Consumer Goods

Entry, Junior, Mid, Senior, Expert

New York, NY, USA

Requirements
  • Valid U.S. work authorization
Responsibilities
  • Serve as the main point of contact for customers from deployment to launch
  • Ensure all customers complete the required technical setup efficiently
  • Train and educate customers on how to effectively utilize Yotpo products
  • Provide strategic guidance for setting up initial strategy/campaigns
  • Improve and scale the Yotpo implementation process
  • Act as liaison between customers and internal teams

Yotpo offers an eCommerce retention marketing platform that integrates reviews, visual UGC, loyalty, referrals, SMS marketing, email, and subscriptions to maximize customer value. The platform connects data-driven solutions and integrates with various eCommerce platforms and marketing technology stack.

Company Stage

Series F

Total Funding

$436M

Headquarters

New York, New York

Founded

2011

Growth & Insights
Headcount

6 month growth

7%

1 year growth

12%

2 year growth

11%
INACTIVE