Office Manager

Overview

The US Oncology Network is looking for a Office Manager to join our team at Texas Oncology! This position will primarily support the El Paso Grandview location with occasional travel between the El Paso Gateway and Joe Battle. Typical work week is Monday through Friday 8am-5pm with no weekends or major holidays!!

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ^® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

What does the Office Manager do?

Under general supervision, oversees operational activities at a practice location including business and front office functions. Responsible for office procedures, facilities management, equipment maintenance, and daily supervision of non-clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

The essential duties and responsibilities:

• Oversees the daily activities of the business office including patient billing, collections, reimbursement and computer operations.
• Oversees daily activities of the front office including scheduling, reception and insurance authorization/verification.
• Implements reimbursement policies and procedures and assists with policy development as appropriate. Ensures all business office activities are conducted to maximize reimbursement and efficiency in accordance with all federal, state and local laws and regulations.
• Directs the preparation of monthly reimbursement and financial reports for the business office.
• Coordinates office procedures between the front office, business office and clinic to ensure smooth information flow and communication.
• Implements systems (both manual and computerized) to support office activities based upon business need.
• Ensures adherence to company Human Resources policy. Recruits hires and trains all business, front office and support staff. Recommends merit increases, promotions and disciplinary actions.
• Provides assistance and coverage for business and front office functions as needed. Oversees daily administrative and office management activities including procurement and storage of office supplies, facilities management, office machines and equipment maintenance.
• Works with vendors and suppliers as needed. Maintains storage of all medical records and office files. Plans and allocates office space and resources.
• Ensures compliance to company structure, mission statement and policies and procedures, as well as all applicable federal, state and local laws and regulations directing the oversight of medical office procedures. Directly supervises all non- clinical office staff including business office, front office and administrative support personnel.

Qualifications

The ideal candidate for the Office Manager position will have the following background and experience: 

• High school diploma or equivalent. Bachelors degree preferred.
• Minimum seven years of medical office management experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Requires standing/sitting for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.