S

Services for the Underserved

Offers services to underserved New Yorkers

AI Engineer

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$150k - $175k /yr

About the Job

Requirements

  • Five or more years of professional software engineering experience in cloud-based environments.
  • Hands-on experience building agentic AI solutions, including agent workflows, prompt design, and tool or API integrations.
  • Strong knowledge of Microsoft Azure and experience with GitHub Actions or Azure DevOps.
  • Experience building secure CI/CD pipelines with automated testing, security scanning, and quality checks.
  • Experience evaluating AI output and applying responsible AI, privacy, and security controls.
  • Strong full-stack engineering, API integration, automated testing, version control, and code review skills.
  • Working knowledge of observability and monitoring tooling such as Azure Monitor and Application Insights, and delivery/issue-tracking platforms such as Jira.
  • Excellent communication and collaboration skills, with the ability to turn emerging AI capabilities into practical solutions.

Responsibilities

  • Build and improve the AI development environment, including GitHub, VS Code, GitHub Copilot, Azure, agents, and approved integrations.
  • Design reusable patterns for agent workflows, multi-agent coordination, MCP integrations, testing, and review.
  • Evaluate emerging AI development tools and recommend those that fit the organization's Microsoft-first environment.
  • Integrate AI solutions with enterprise platforms and APIs so workflows operate reliably end to end.
  • Build testing and evaluation practices for AI-generated output, including automated checks and human review for higher-risk changes.
  • Apply responsible AI, privacy, and security requirements to agent workflows and AI tools.
  • Protect PHI and other sensitive client, employee, and business data through appropriate access, masking, redaction, and approval controls.
  • Partner with IT Operations and Security to manage prompt injection, permissions, third-party tools, secrets, and software supply chain risks.
  • Build and strengthen CI/CD pipelines using GitHub Actions, Azure DevOps, and Azure.
  • Embed automated testing, security scanning, and quality checks into the software delivery process.
  • Monitor agent performance, reliability, latency, token usage, and cost.
  • Use performance and cost data to improve models, workflows, and platform decisions.
  • Partner with Applications, Data, Analytics, IT Infrastructure and Security, and PMO to apply shared AI standards and improve delivery.
  • Create practical playbooks, training, and office hours that help teams use AI engineering tools effectively.
  • Translate emerging AI capabilities into clear recommendations, standards, and practices that teams can adopt.

Desired Qualifications

  • Experience with LLMOps or agent observability tooling, including tracing, token spend monitoring, and model routing/fallback, in a production setting.
  • Experience in a regulated enterprise technology environment, including direct exposure to PHI-handling or HIPAA compliance requirements.
  • Familiarity with Jira or similar modern agile delivery tooling used to plan, track, and orchestrate engineering work.
  • Experience standing up an AI or platform engineering capability from the ground up, ideally as an early or founding technical hire.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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