Senior Program Manager - Staff & Inclusion Strategy, Reliability & Maintenance Engineering

Description

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role:
As the Sr. Program Manager, Staff & Inclusion Strategy, you will lead the design and execution of staffing and inclusion initiatives across the RME network. You will partner with senior leaders, HR, and cross-functional teams to develop scalable strategies that attract, retain, and grow a diverse workforce. This role is critical to building an equitable, high-performing organization that supports Amazon's continued growth and operational excellence.

What Do We Offer?
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!



Key job responsibilities
Key job responsibilities include, but are not limited to:
- You will drive the development and execution of staffing strategy programs that align workforce supply with RME network demand, partnering with HR and Operations leaders to close headcount gaps at scale
- You will lead inclusion and diversity initiatives across the RME network by designing programs, tracking progress against goals, and influencing leaders to embed equitable practices into hiring and talent decisions
- You will build and maintain program reporting frameworks, executive-level dashboards, and decision-support tools that enable senior leaders to monitor staffing health and inclusion metrics
- You will facilitate cross-functional working sessions and stakeholder alignment across HR, Finance, Legal, and Field Operations to drive adoption of staffing and inclusion best practices
- You will identify trends, surface insights, and deliver clear recommendations to senior leadership on workforce composition, representation gaps, and program effectiveness across the RME network

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience working cross-functionally with tech and non-tech teams
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field

Preferred Qualifications

- Master's degree, or MBA
- Experience with Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience implementing lean principles and process improvement in an operational environment
- PMP, or PMP certificate

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.