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AdventHealth

Integrated health system delivering whole-person care

Clinical Donor Program Specialist

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeOrlando, FL, USA$66.8k - $124.3k

About the Job

Requirements

  • Strong written communication, active listening, interpersonal skills, and professional customer service across all levels.
  • Be detail-oriented and highly organized, with initiative to improve processes and solve problems.
  • Use critical thinking and analytical skills to make sound decisions confidentially.
  • Use personal computers, related software, mobile devices, and electronic medical record systems as appropriate for the position.
  • Maintain a valid driver's license and reliable personal automobile; travel within the service area.
  • Hold an associate's degree in business, marketing, communication, middle grades education, biology, life sciences, or a health-related field.

Responsibilities

  • Provide timely and effective customer relationship management to physician partners and their representatives.
  • Identify and coordinate learning programs for physicians, physician assistants, and advanced registered nurse practitioners to ensure understanding of the donation process and staff roles.
  • Lead discussions on Donor Management Goals and engage physician support to optimize lifesaving opportunities.
  • Educate and promote acceptance of Donor Management Orders and Catastrophic Brain Injury Guidelines.
  • Provide onsite physician support with real-time donation case education and consultation.
  • Conduct case follow-up and debriefs with physicians; foster collaboration, communication, and collegiality with colleagues to support the donation process; and participate in performance improvement management.
  • Create and maintain physician contact lists and profiles.
  • Document meetings, education programs, and follow-up in the appropriate system.
  • Meet regularly with physicians to establish and maintain effective communication about the organ and tissue donation process.
  • Contribute to establishing donation best practices within the service area.
  • Perform other duties as assigned.

Desired Qualifications

  • Previous healthcare teaching experience in a hospital environment.
  • Active participation or a leadership role on Critical Care Committees.
  • Performance improvement involvement in a hospital environment.
  • A bachelor's degree in nursing.
  • Three years of clinical experience in a multi-level healthcare setting in nursing.
  • Clinical nursing field of study.
  • Previous experience caring for a deceased organ donor in a hospital environment and/or active participation on a hospital Organ & Tissue Donation Committee.
  • Previous experience within the organ, tissue, and eye donation industry.
  • Acute/Critical Care Clinical Nurse Specialist (CCNS) certification.
  • Certified Hospice and Palliative Nurse (CHPN) certification.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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